What are the responsibilities and job description for the Host - South Restaurant + Coffeehouse position at Locally Grown Restaurants?
Host (AM/PM) - South Restaurant Coffeehouse
Basic duties are to greet guests in a warm and open manner as they arrive, quote wait times if necessary, seat guests, take reservations, take to-go orders in person and over the phone, and answer any guest inquiries. Hosts are the guests’ first point of contact in the restaurant and they are expected to provide exemplary customer service at all times.
Operations
Basic duties are to greet guests in a warm and open manner as they arrive, quote wait times if necessary, seat guests, take reservations, take to-go orders in person and over the phone, and answer any guest inquiries. Hosts are the guests’ first point of contact in the restaurant and they are expected to provide exemplary customer service at all times.
Operations
- Knows all table numbers, seat position points, and server sections
- Works with other staff to ensure the dining room is clean and organized at all times. Is constantly pre-bussing, picking up trash from the floor, straightening tables and chairs, etc. as needed
- Greets every guest right away with eye contact and a smile
- Completes all opening, ongoing, and closing side work
- Is timely in all aspects of service; the greeting, getting guests seated, and letting them know who their server will be
- Accurately quotes wait times when there is a waitlist for tables and keeps guests updated and informed of progress
- Must have in-depth knowledge of all menu items and potential allergens
- Keeps the host stand neat and properly stocked with copies, menus, writing utensils, etc. before, during, and at the end of their shift
- Inspects and cleans all menus and removes any paper menus from service that are stained or damaged
- Performs restroom checks to make sure they are clean (no overflowing garbage cans) and stocked with paper towels, toilet paper, and soap
- Keeps the table map updated with correct seat times
- Assists with clearing tables as needed
- Answer the phone promptly in a pleasant and informative manner
- Must be able to work in a fast paced work environment
Position Type/Expected Hours of Work
- This may be a full time or part time position. Employees may be asked to work, standing and walking, in a fast paced environment for up to 9 hours in a shift.
Other Duties
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Other Qualifications
- Must be at least 16 years of age
- Must be able to communicate, write, and understand English
- Must have strong cash handling skills and have the ability to operate a cash register and POS system
- Must have a current Municipality of Anchorage Food Worker Card
Physical Requirements
- The employee is required to stand for extended periods of time and may occasionally be required to stoop, kneel, or crouch.
- Frequently lifts up to 40 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Salary : $14