What are the responsibilities and job description for the MB - Internship Summer 2026 position at LMLC OPERATIONS LLC?
Purpose: The LMLC Operations LLC Internship Program is designed to provide students with hands-on experience in the hospitality industry, fostering professional development, mentorship, and skill-building. Interns will gain exposure to different areas of operations across Moonlight Basin and other LMLC Operations LLC properties, participate in career development workshops, and connect with leaders and peers. The program is structured to not only enhance career readiness but also to create a well-rounded, memorable experience in a world-class setting.
Major Responsibilities:
- Ensure every Member and guest receives outstanding service in a friendly and professional manner.
- Greet and acknowledge Members and guests, maintaining high service standards and demonstrating strong knowledge of Club offerings.
- Represent Moonlight Basin with pride and professionalism, ensuring all interactions are handled in a legal and ethical manner. Understand and adhere to all property safety and security procedures to create a secure environment for team members, Members, and guests.
- Respond appropriately in emergencies, including seeking medical attention if necessary and notifying supervisors or Human Resources.
- Foster a positive and respectful working relationship with Moonlight Basin team members to promote a supportive work environment.
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Contribute to the success of your department by actively working on tasks and projects defined in the internship plan.
- Participate in day-to-day operations, gaining hands-on experience and contributing to team efforts.
- Set up and breakdown of event equipment at various locations across property
- Engage in learning opportunities by attending trainings, workshops, and property tours.
- Assist with Member and guest interactions, ensuring service standards are upheld.
- Maintain an organized and detail-oriented approach to assigned duties.
- Assist with transportation of goods across various locations on property
- Help to maintain cleanliness in all event locations
- Communicate effectively with team members, supervisors, and other departments regarding event details
- Perform tasks in accordance with Club policies, procedures, and safety standards.
- Adapt to new responsibilities and opportunities as they arise throughout the internship.
Other Duties and Responsibilities:
- Converse with Members and guests in a hospitable and professional manner.
- Be accessible to Members and guests to address their needs throughout their visit.
- Work closely with other departments to ensure Member and guest expectations are met.
- Uphold standards for quality, privacy, customer service, and Club culture.
- Assist with special requests, event support, or project coordination as assigned.
- Maintain a clean and neat appearance and adhere to Club policies on professional conduct.
- Demonstrate professionalism, a positive attitude, and willingness to learn in a fast-paced environment.
- Project a favorable image of Moonlight Basin in all interactions.
- Work flexible hours, including evenings, weekends, and holidays, as needed.
Disclaimer:
This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Experience/Education Required:
- Currently enrolled as a college or university student and receiving academic credit for the internship.
- Strong communication and correspondence skills with the ability to maintain sound working relationships and communications with members, management, and staff.
Computer Skills:
- Basic knowledge of technology, including familiarity with Outlook email and Microsoft Office applications.
Language Ability:
- Able to speak clearly and effectively with Members, guests, co-workers, vendors, and other Moonlight Basin departments. Able to write clearly and legibly.
Math Ability:
- Able to perform basic math calculations.
Reasoning Ability:
- Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climate-controlled environment. However, the employee may be required to work outside in extreme heat, cold, rain, wind, snow, or inclement weather as the demands of the position so dictate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to talk and/or hear. The employee is frequently required to lift up to 25 pounds. While performing the duties of this job the employee is constantly required to use hands and fingers to handle or lift items. The employee is constantly required to sit, stand, and walk, climb, or balance, and stoop, kneel, bend, crouch, or reach with hands and arms. The employee is also constantly required to use their vision to perform an activity such as but not limited to determining the accuracy, neatness, and thoroughness of the work assigned.
Receipt and Acknowledgment:
I acknowledge and understand that:
- The job description provides a general summary of the position in which I am employed. The contents of this job description are job requirements, and at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor if at any time I am unable to perform these functions.
- Job duties, tasks, work hours and work requirements may be changed at any time due to business demands, by the Club.
- Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of Moonlight Basin.
- I have read and understand this job description as outlined herein. I have been allowed to ask questions in order to clarify any points listed on this job description.
This is a seasonal position in Big Sky, Montana
Benefits:
- Complimentary meal per shift
- End-of-season employee celebration.
- Retail store discount
- Employee housing in Big Sky
- Free transportation to Moonlight from employee housing daily.
For more information, visit moonlighbasin.com