Head Cashier (3pm-8pm)

Position Summary

The Head Cashier is responsible for supporting the Front End Manager in overseeing daily front-end operations. This role ensures exceptional customer service, efficient checkout flow, and proper execution of company standards. The Head Cashier leads by example, supervises cashiers and front-end staff, and helps create a welcoming, organized, and high-performing environment.

Key Responsibilities

Customer Experience

• Deliver and model outstanding customer service at all times
• Greet and engage every customer with a friendly and professional attitude
• Resolve customer concerns quickly and effectively
• Ensure every customer leaves with a positive final impression

Front-End Operations

• Supervise daily cashier operations and front-end workflow
• Maintain smooth traffic flow at registers, minimizing wait times
• Open and close registers as needed
• Monitor and enforce proper cash handling procedures
• Assist with register overrides, returns, and price checks

Team Leadership

• Act as the point person in the absence of the Front End Manager
• Train, coach, and support cashiers and front-end team members
• Reinforce company standards, policies, and expectations
• Promote teamwork, accountability, and a positive work environment
• Assist in onboarding new hires

Standards & Compliance

• Ensure adherence to company policies and procedures
• Maintain cleanliness, organization, and presentation of the front end
• Enforce dress code and professionalism standards
• Support loss prevention and safety practices

Administrative Support

• Assist with scheduling and break management
• Help monitor attendance and punctuality
• Communicate effectively with management regarding team performance and issues
• Support execution of promotions, signage, and front-end merchandising

Qualifications

• Previous cashier or retail experience required
• Prior supervisory or leadership experience preferred
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment
• Strong attention to detail and organizational skills
• Flexible availability, including weekends and holidays

Physical Requirements

• Ability to stand for extended periods
• Ability to lift up to 25 lbs as needed
• Frequent walking, bending, and reaching

Livoti’s Standards Expectations

• 100% customer focus at all times
• Friendly, professional, and respectful demeanor
• Strong knowledge of store operations and front-end procedures
• Commitment to safety, cleanliness, and efficiency

Pay: $18.00 per hour

Benefits:

• Employee discount

Work Location: In person

Salary : $18