What are the responsibilities and job description for the Scheduling Coordinator position at Little Sisters of the Poor?
MISSION
The Scheduling Coordinator will carry out duties in keeping with the mission of Little Sisters of the Poor, namely caring for the aged poor with love, respect, and dignity. “Making the elderly happy, that is what counts” was a saying of the Little Sisters of the Poor Mother Foundress Saint Jeanne Jugan. Central to this philosophy is the promotion of a holistic approach for our Residents in an atmosphere of kindness and respect in creating a family spirit.
JOB OBJECTIVE:
Allocate staffing resources in collaboration with all department heads, directors, and supervisors of the Home. The Scheduling Coordinator accomplishes these duties by (1) collaborating on and maintaining physical and electronic employee schedules; (2) taking action to assure the best possible care for the Home’s Residents at the best value; (3) promoting a positive working environment by building effective and trusting relationships with employees, colleagues, supervisors and Religious Sisters.
JOB STANDARDS:
- A high school diploma or equivalent with prior administrative support experience.
- Excellent oral, written and interpersonal skills with employees, supervisors, religious Sisters, and Residents communicating with tact, diplomacy, professionalism, and gentleness.
- Strong organizational qualities coupled with the ability to meet deadlines and work well under pressure.
- Solid computer skills are essential (Microsoft Word, Excel, the Internet and email), and previous experience with commonly encountered payroll systems, e.g. Paycor, Paylocity, etc.
- Specialized training for the position or 2 years experiences in scheduling of a long-term care facility preferred.
- The ability to perform the essential job functions with or without reasonable accommodation.
JOB RESPONSIBILITIES AND DUTIES:
- Facilitate the use of Little Sisters staff by posting staffing schedules on a master schedule with accuracy; keeps schedules updated on a daily basis during regular office hours at the Home.
- Be on call at specified times during the work week, as determined by the Home, to assure appropriate staffing levels while using good judgment as to avoid any unnecessary overtime.
- Adhere to the Home’s guidelines when decerning the use of an in-house pool and/or outside employment agencies, as well as canceling unneeded outside employment staffing in a timely manner to avoid any additional cost to the Home.
- Accept and document messages regarding illness/absenteeism electronically and/or using appropriate physical forms.
- Inform supervisors and Human Resources of any schedule changes or potential staffing shortages on a timely basis.
- Maintain strict confidentiality regarding all employee pay, benefit, and personal information, or any other Human Resources information to which access is given.
- Accurately record and report worked time via the employee time clock and submit any recorded worked time hours at the end of each pay period for any work approved and performed off the Home’s premises to Human Resources and/or payroll.
- Be issued a Home cell phone to receive or make calls regarding scheduling. This phone is not permitted for personal use.
- Work effectively and cooperatively as a team member within their department and with all other departments and/or disciplines.
- Perform other duties assigned by supervisor, e.g. typing, filing, record keeping, front door receptionist relief, payroll, etc. with promptness, efficiency, and accuracy. Additional non-administrative duties maybe assigned depending on qualifications.
If you would like to become a part of our family and this sounds like the perfect job for you, please fill out an application on our website at www.littlesistersofthepoorqueens.org.
