What are the responsibilities and job description for the Inside Sales Associate position at Little Fawn?
inside Sales Associate
Little Fawn LLC – Hardware Store, Lumber Yard & Building Materials
3511 N State Road 75, Camden, IN 46917
Little Fawn LLC is a locally owned, independent hardware store and lumber yard serving homeowners, contractors, farmers, and businesses throughout North Central Indiana. We specialize in hardware, lumber, metal roofing and siding, building materials, and exceptional customer service. We are looking for a dependable, customer-focused individual to join our team as an Inside Sales Associate.
If you enjoy helping customers, working in a fast-paced environment, and being part of a close-knit team, we'd love to meet you.
Position Summary
The Inside Sales Associate is often the first and last person our customers interact with. This position is responsible for providing outstanding customer service while accurately processing sales, assisting customers with product selection, generating estimates, answering phones, and supporting daily store operations.
Building materials knowledge is a plus, but we are willing to train the right individual who has strong retail sales experience and a positive attitude.
Responsibilities
- Greet customers promptly and professionally
- Process sales transactions accurately using our point-of-sale system
- Assist customers in selecting hardware, lumber, and building material products
- Answer incoming phone calls and assist customers with questions and pricing
- Prepare customer quotes and sales orders
- Recommend additional products that meet customer needs
- Maintain clean, organized checkout and sales floor areas
- Stock merchandise and assist with inventory as needed
- Work closely with the yard, delivery, and management teams to ensure excellent customer service
- Learn product knowledge across hardware, lumber, and metal roofing/siding products
- Help maintain a welcoming, team-oriented work environment
Qualifications
Required
- Previous retail sales experience
- Excellent customer service and communication skills
- Comfortable using computers and point-of-sale systems
- Strong attention to detail and accuracy
- Ability to multitask in a busy retail environment
- Positive attitude and dependable attendance
- Ability to lift up to 50 pounds occasionally
Preferred
- Experience working in a hardware store, lumber yard, home improvement center, or building materials supplier
- Knowledge of lumber, hardware, construction materials, or metal roofing and siding
- Experience creating estimates or quotes.
Why Join Little Fawn LLC?
- Family-owned, community-focused business
- Stable, year-round employment
- Opportunity to learn the building materials industry
- Supportive team environment
- Opportunities for advancement into sales and leadership roles
Apply Today
If you're dependable, enjoy helping people, and want to build a career with a growing independent hardware store and lumber yard, we'd love to hear from you.
Pay: $14.00 - $16.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $14 - $16