What are the responsibilities and job description for the Service BDC Agent position at Lithia & Driveway?
Dealership
L0358 Honda of Clear Lake
Honda of Clear Lake
If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success!
We are committed to Growing our Company and Growing our People!
We are one of over 300 Lithia Motors dealerships nationwide. Come be a part of the Automotive Industry future with the Lithia Motors family, a Fortune 500 company. We are growing fast! And with growth comes opportunity. With dealerships in 18 states we can offer the right career path for you!
Responsibilities
The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
L0358 Honda of Clear Lake
Honda of Clear Lake
If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success!
We are committed to Growing our Company and Growing our People!
We are one of over 300 Lithia Motors dealerships nationwide. Come be a part of the Automotive Industry future with the Lithia Motors family, a Fortune 500 company. We are growing fast! And with growth comes opportunity. With dealerships in 18 states we can offer the right career path for you!
Responsibilities
The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
- Gather accurate customer information to create a database for continual follow-up and retention
- Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
- Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
- Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.
- Ability to present information in a clear and professional manner.
- Ability to manage one’s own time effectively.
- Ability to type efficiently.
- Basic & phone computer skills.