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Description
LION COUNTRY SAFARI - GROUP SALES ASSISTANT
Department: Education
Reports To: Education and Outreach Manager
Status: Full-Time | Weekends & Holidays Required
Location: Loxahatchee, FL
We're hiring a Group Sales Assistant!
Lion Country Safari is seeking an organized, enthusiastic, and dependable team member to support the coordination and growth of the park's group reservations, educational programs, and birthday party events. This role is central to guest communication, event scheduling, and departmental outreach.
The ideal candidate is proactive, detail-oriented, and comfortable working independently or as part of a team in a fast-paced, guest-focused environment.
Key Responsibilities
This position involves frequent walking, standing, and guest interaction in both indoor and outdoor environments. Must be able to work in temperatures ranging from 32°F to 95°F , operate light vehicles or golf carts, and use standard office equipment. Tasks may include periods of unsupervised work. Reasonable accommodations may be made for individuals with disabilities.
Lion Country Safari is an Equal Opportunity Employer.
We value team members who are enthusiastic, dependable, and passionate about delivering excellent guest experiences.
Benefits
Lion Country Safari, Florida opened in 1967, in rural Western Palm Beach County. At the time it was the first drive-through safari park in the country and introduced a new concept to animal lovers, "The Cageless Zoo". The opening generated enormous interest on the part of residents, visitors to South Florida, and the media. The park developed into a popular and successful attraction.
Lion Country Safari was originally developed by a group of entrepreneurs who wanted to bring the experience of an African game park, then and now an expensive and time-consuming trip, to families who would otherwise not be able to experience an African safari. South Florida and Western Palm Beach County proved to be an ideal location for the park due to its year-round outdoor climate, plentiful land, a growing population and tourists who visit from all over the world.
Today, Lion Country Safari is home to over 900 animals in the drive-through preserve and in the Safari World exhibit area. Among the more notable species on display at the park are lions, white rhino, chimpanzees, zebra, and giraffe.
Safari World, the walk-through area of the park, has been developed and improved since the park opened. The restaurant and gift shops were among the earlier additions. The giraffe feeding; water spray ground; petting zoo; merry-go-round; boat rides; aviaries; bird, reptile, alligator, and squirrel monkey exhibits added over the years, have greatly enhanced the visitors' experience at the park. The KOA Campground was opened in the 1980's to provide overnight accommodation for visitors. Lion Country Safari has a four-mile drive-through preserve, over 200 campsites, 6 stores, 3 food outlets, a sewer plant, a veterinary hospital, an animal demonstration theater, gas station, and 170 employees who work to care for animals, and who maintain and operate the facility. It also offers a number of educational programs for school, scout, and tour groups, as well as a summer day camp.
In its 58th year of operation, Lion Country Safari-Florida is one of South Florida's leading attractions and Palm Beach County's largest tourist attraction. Hundreds of thousands of people visit Lion Country Safari every year to experience the thrill of eye-ball-to-eye-ball viewing of magnificent animals in a natural open environment.
DFWP/EOE
Description
LION COUNTRY SAFARI - GROUP SALES ASSISTANT
Department: Education
Reports To: Education and Outreach Manager
Status: Full-Time | Weekends & Holidays Required
Location: Loxahatchee, FL
We're hiring a Group Sales Assistant!
Lion Country Safari is seeking an organized, enthusiastic, and dependable team member to support the coordination and growth of the park's group reservations, educational programs, and birthday party events. This role is central to guest communication, event scheduling, and departmental outreach.
The ideal candidate is proactive, detail-oriented, and comfortable working independently or as part of a team in a fast-paced, guest-focused environment.
Key Responsibilities
- • Respond to group inquiries via phone, email, or fax; schedule and confirm reservations
- • Prepare and distribute confirmation letters, group rules, and event paperwork
- • Coordinate with internal departments for special requests such as lunches, animal programs, or pavilion access
- • Greet and process group arrivals; ensure smooth check-ins and positive guest experiences
- • Build relationships with schools, daycares, senior communities, and other group clients to grow attendance
- • Assist with birthday parties, educational programs, and Premium Guest Experiences
- • Support the creation and distribution of marketing materials to promote group visits
- • Represent Lion Country Safari at off-site events and community outreach opportunities
- • Cross-train to assist with educational talks, special programs, and tours as needed
- • Observe guest activity in the preserve and report animal concerns when necessary
- • Maintain a clean and organized work area
- • Follow all company policies and safety procedures
- • Assist with other projects or tasks as assigned
- • Demonstrate regular and reliable attendance and maintain a positive and professional attitude
- • High school diploma or equivalent required
- • Strong written and verbal communication skills
- • Proficient with computers, email, and basic office programs
- • Excellent organizational and multitasking abilities
- • Comfortable working with guests of all ages and backgrounds
- • Valid Florida driver's license with a clean driving record
- • Must be able to lift and carry up to 35 lbs
- • Available to work weekends, holidays, and flexible hours as needed
- • Previous experience in customer service, education, events, or sales preferred
- • Bilingual (English/Spanish) is a plus
This position involves frequent walking, standing, and guest interaction in both indoor and outdoor environments. Must be able to work in temperatures ranging from 32°F to 95°F , operate light vehicles or golf carts, and use standard office equipment. Tasks may include periods of unsupervised work. Reasonable accommodations may be made for individuals with disabilities.
Lion Country Safari is an Equal Opportunity Employer.
We value team members who are enthusiastic, dependable, and passionate about delivering excellent guest experiences.
Benefits
- Insurance coverage (medical, dental, and life)
- 401(k)
- Paid time off
- Performance based increase and review after first 90 days
- Annual reviews
- 40% off food and beverage
- 30% off all retail shops
- Free tickets to Lion Country Safari
- Tickets to participating attractions throughout Florida and discounts for family members
- Free uniforms
Lion Country Safari, Florida opened in 1967, in rural Western Palm Beach County. At the time it was the first drive-through safari park in the country and introduced a new concept to animal lovers, "The Cageless Zoo". The opening generated enormous interest on the part of residents, visitors to South Florida, and the media. The park developed into a popular and successful attraction.
Lion Country Safari was originally developed by a group of entrepreneurs who wanted to bring the experience of an African game park, then and now an expensive and time-consuming trip, to families who would otherwise not be able to experience an African safari. South Florida and Western Palm Beach County proved to be an ideal location for the park due to its year-round outdoor climate, plentiful land, a growing population and tourists who visit from all over the world.
Today, Lion Country Safari is home to over 900 animals in the drive-through preserve and in the Safari World exhibit area. Among the more notable species on display at the park are lions, white rhino, chimpanzees, zebra, and giraffe.
Safari World, the walk-through area of the park, has been developed and improved since the park opened. The restaurant and gift shops were among the earlier additions. The giraffe feeding; water spray ground; petting zoo; merry-go-round; boat rides; aviaries; bird, reptile, alligator, and squirrel monkey exhibits added over the years, have greatly enhanced the visitors' experience at the park. The KOA Campground was opened in the 1980's to provide overnight accommodation for visitors. Lion Country Safari has a four-mile drive-through preserve, over 200 campsites, 6 stores, 3 food outlets, a sewer plant, a veterinary hospital, an animal demonstration theater, gas station, and 170 employees who work to care for animals, and who maintain and operate the facility. It also offers a number of educational programs for school, scout, and tour groups, as well as a summer day camp.
In its 58th year of operation, Lion Country Safari-Florida is one of South Florida's leading attractions and Palm Beach County's largest tourist attraction. Hundreds of thousands of people visit Lion Country Safari every year to experience the thrill of eye-ball-to-eye-ball viewing of magnificent animals in a natural open environment.
DFWP/EOE
