What are the responsibilities and job description for the Attendant - Guest Services position at Lion Country Safari?
Job Description
Job Description
Description :
Lion Country Safari is looking for a FT Guest Service Attendant who has a positive attitude, outgoing personality, great attention to detail, and an interest in working at Palm beach County’s #1 attraction!
The primary job functions of this position will include : providing a positive first impression to guests as they arrive for their visits, selling tickets and annual passes and checking different types of admission tickets, responding to guest inquiries over the phone, in person and via email, assisting office staff with administrative duties, and supplementing other departments with tasks related to the guest experience
DUTIES AND RESPONSIBILITIES
- Maintain a clean, presentable workplace and professional appearance
- Welcome guests to the park with a positive attitude
- Maintain good knowledge of park attractions, animals and special offers
- Sell tickets and annual passes, as well as redeem third-party tickets, complimentary passes, and other forms of admission
- Use a point of sale and be familiar with the use of company computers, phones, printers, credit card processors and other equipment
- Confirm the correct starting and closing counts for all cash banks
- Help maintain cleanliness around the park and be an ambassador in all guest areas
- Follow all park policies and procedures, especially regarding safety.
BENEFITS
EMPLOYEE PERKS
ABOUT LION COUNTRY
Lion Country Safari, Florida opened in 1967, in rural Western Palm Beach County. At the time it was the first drive-through safari park in the country and introduced a new concept to animal lovers, “The Cageless Zoo”. The opening generated enormous interest on the part of residents, visitors to South Florida, and the media. The park developed into a popular and successful attraction.
Lion Country Safari was originally developed by a group of entrepreneurs who wanted to bring the experience of an African game park, then and now an expensive and time-consuming trip, to families who would otherwise not be able to experience an African safari. South Florida and Western Palm Beach County proved to be an ideal location for the park due to its year-round outdoor climate, plentiful land, a growing population and tourists who visit from all over the world.
Today, Lion Country Safari is home to over 900 animals in the drive-through preserve and in the Safari World exhibit area. Among the more notable species on display at the park are lions, white rhino, chimpanzees, zebra, and giraffe.
Safari World, the walk-through area of the park, has been developed and improved since the park opened. The restaurant and gift shops were among the earlier additions. The giraffe feeding; water spray ground; petting zoo; merry-go-round; boat rides; aviaries; bird, reptile, alligator, and squirrel monkey exhibits added over the years, have greatly enhanced the visitors’ experience at the park. The KOA Campground was opened in the 1980's to provide overnight accommodation for visitors. Lion Country Safari has a four-mile drive-through preserve, over 200 campsites, 6 stores, 3 food outlets, a sewer plant, a veterinary hospital, an animal demonstration theater, gas station, and 170 employees who work to care for animals, and who maintain and operate the facility. It also offers a number of educational programs for school, scout, and tour groups, as well as a summer day camp.
In its 58th year of operation, Lion Country Safari-Florida is one of South Florida’s leading attractions and Palm Beach County’s largest tourist attraction. Hundreds of thousands of people visit Lion Country Safari every year to experience the thrill of eye-ball-to-eye-ball viewing of magnificent animals in a natural open environment.
DFWP / EOE
Requirements : POSTION REQUIREMENTS
