What are the responsibilities and job description for the Sample Analyst position at LinQ Global Group?
Job Description
Job Title: Sample Analyst
Location: Hackettstown, NJ 07840
Duration: 7 months possible ext
Type: onsite
Summary
The Sample Analyst is responsible for retrieving product samples, documenting and tracking them in internal systems, and supporting consumer product quality processes. This role also includes direct consumer interaction related to product complaints and requires strong attention to detail and basic system proficiency.
Responsibilities:
- Retrieve product samples for testing.
- Identify, log, and accurately capture sample information into the database.
- Store and manage physical samples according to internal procedures.
- Conduct basic sample dissection/inspection as required.
- Support consumer care by following up directly with customers regarding product
- complaints.
- Document all findings and interactions in the appropriate systems.
- Ensure data accuracy and compliance with internal tracking standards.
- Work with consumer products.
Required Skills & Qualifications:
- Strong attention to detail and organizational skills.
- Ability to follow structured processes and documentation requirements.
- Basic experience using Microsoft systems (Excel, Outlook, databases).
- Strong communication skills for consumer follow-up interactions.
- Ability to handle physical samples and perform basic inspection/dissection tasks.
- Prior experience in customer service or quality/sample handling.
- Associates degree or higher education.
- 3 years professional experience working in business operations
Work Environment:
- Office/operations-based role with hands-on sample handling.
- Interaction with internal systems and consumer communication tools.