Freight Forwarding Logistics Operator (Korean Bilingual)

Job Overview
We are seeking a dynamic and detail-oriented Freight Forwarding Logistics Operator (Korean Bilingual) to join our global logistics team. In this role, you will be the vital link in managing international freight operations, ensuring seamless coordination between carriers, clients, and internal departments. Your bilingual proficiency in Korean and English will enable you to communicate effectively with Korean-speaking partners and stakeholders, facilitating smooth transportation management and customer satisfaction. This position offers an exciting opportunity to work within a fast-paced environment where your expertise in supply chain management and logistics sales will drive operational excellence and client success.

Responsibilities

• Coordinate and oversee freight forwarding activities, including booking shipments, preparing documentation, and tracking cargo movements across various transportation modes.
• Communicate proactively with carriers, customs brokers, and clients to ensure timely delivery while adhering to all applicable regulations such as FDA regulations for imported goods.
• Manage transportation management systems (TMS), EDI (Electronic Data Interchange), and CRM software to streamline operations, track shipments, and maintain accurate data entry records.
• Negotiate rates, contracts, and service terms with carriers, 3PL providers (Third-Party Logistics), NVOCC (Non-Vessel Operating Common Carrier), and other logistics partners to optimize costs and service quality.
• Support inside sales efforts by lead generation, account management, and developing strong customer relationships through effective communication and problem-solving.
• Assist with transportation planning, dispatching, and logistics sales activities to enhance overall supply chain efficiency.
• Ensure compliance with international shipping regulations while maintaining detailed documentation for customs clearance and freight audits.
• Manage full-cycle international and domestic logistics operations (FTL, LTL, Ocean, Air and others)
• Coordinate with warehouses to ensure accurate cargo receiving, storage, and dispatch
• Arrange and track transportation schedules with trucking and shipping carriers
• Prepare and verify commercial documents (BL, AWB, BOL, invoice, packing list, etc.) for compliance and accuracy
• Handle billing processes including issuing invoices (A/R) and verifying vendor invoices (A/P)
• Monitor and analyze job profit and loss (P&L) to ensure margin targets are met
• Conduct settlement processes and ensure timely closing of shipments
• Maintain accurate records in internal TMS/ERP systems
• Communicate effectively with customers, vendors, and internal management to resolve issues promptly
• Support problem resolution related to delivery, damage, or loss

Skills / Qualifications:

• 1–5 years of relevant experience in logistics operations preferred
• Familiarity with warehouse/transportation coordination, import/export procedures, customs
• Bilingual in Korean and English Required
• High school GED required; Bachelor’s degree preferred
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Strong written and verbal communication, customer engagement, and problem-solving skills
• Self-motivated, organized, and capable of handling high-pressure environments

Pay: $25.00 - $30.00 per hour

Experience:

• Logistics: 2 years (Required)

Language:

• Korean (Required)

Work Location: In person

Salary : $25 - $30