What are the responsibilities and job description for the Program Manager QA Automation position at Lincoln Softtech LLC?
Job Title: Program Manager QA Automation (Duck Creek Commercial
Insurance)
Location: Cleveland, OH(Hybrid-3days)
Duration: Long Term
Job Summary
We are seeking an experienced Program Manager QA Automation with strong
expertise in Duck Creek Policy & Billing and the commercial property & casualty
insurance domain.The ideal candidate will lead end-to-end QA strategy and execution, with a strong focus on API automation, quality engineering, and program governance for large-scale insurance implementations.
- Strong Program Management experience in large-scale IT programs
- Deep expertise in Insurance Domain (P&C)
- Hands-on experience with Duck Creek Policy & Billing
- Strong exposure to test automation (API UI)
- REST API testing tools (Postman, REST Assured, Karate, etc.)
- Playwright frameworks
- Policy lifecycle
- Billing lifecycle
- Integration testing
- Experience in commercial insurance products for small businesses
- Experience in DevOps/CI-CD pipelines
- Exposure to performance and security testing
- Strong leadership and stakeholder management
- Excellent communication and presentation skills
- Analytical thinking and problem-solving
- Ability to drive automation-led transformation
- Experience managing distributed/global teams
- Bachelor s degree in Engineering / Technology / Computer Science
- Experience
- 12 years in QA / Testing / Program Management
- 5 years in insurance domain (preferably Duck Creek)
- Proven experience managing large QA transformation programs