QA Lead Duck Creek

Key Responsibilities

< data-start="666" data-end="718"> Onsite Coordination & Stakeholder Management

Act as QA SPOC at client location
Work closely with business users, SMEs & product owners
Translate business requirements into test strategy
Provide risk analysis, updates & mitigation plans

< data-start="931" data-end="963"> QA Strategy & Leadership

Define end-to-end QA strategy for Duck Creek programs
Lead test planning, estimation & execution
Drive quality engineering & shift-left practices

< data-start="1126" data-end="1164"> Duck Creek & Insurance Testing

Validate Policy & Billing modules
Test core workflows:

• Submission Quote Bind Issue
• Endorsements, Renewals, Cancellations
• Billing lifecycle (invoicing, payments, collections)
  Validate rating, underwriting & integrations

< data-start="1420" data-end="1449"> Automation Enablement

Promote automation-first mindset
Identify UI & API automation opportunities
Improve coverage, stability & CI/CD integration

< data-start="1590" data-end="1622"> Offshore Team Leadership

Lead and manage offshore QA teams
Define priorities, scenarios & deliverables
Conduct reviews, tracking & quality audits

< data-start="1760" data-end="1786"> Quality Governance

Ensure end-to-end test coverage (Functional, Integration, E2E)
Monitor defect metrics & KPIs
Perform RCA & support UAT cycles

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Required Skills

Strong experience in Duck Creek Policy & Billing
Deep expertise in Commercial P&C Insurance
Proven QA Lead / Onsite coordination experience
Test strategy, defect management & RCA
Automation exposure (UI/API frameworks)
Agile / Scrum methodologies

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Ideal Candidate

10 14 years in QA / Testing
4 years as QA Lead / Onsite
Strong stakeholder management skills
Ability to bridge business & technical teams
High ownership & delivery focus