What are the responsibilities and job description for the Clerk Page/ Telephone Operator position at Lincoln IT?
We are looking for an experienced Clerk Page/Telephone Operator with at least 1 years of experience. Customer service experience is a must, preferable in a hospital environment. This position is an evening shift, weekends and holidays included. This is an onsite position in NYC and requires time flexibility. Work week includes working every weekend and holidays. Shift is 2PM-10PM. ResponsibilitiesOperate Spok PC workstation to receive, direct and place internal and external calls to officeInitiate page calls through paging local and long-range page systems to contact medical staffRespond to all emergency calls such as: Medical Emergency, Fire Emergency, Bomb Threats, Active Shooter, and other disastersFollow departmental proceduresDocument all emergencies for reporting to the Emergency Preparedness CommitteeEnter schedules through the computerized Spok system for use by evening, night, and weekend staffTransfer information to the Web site to be used by all hospital medical employeesLearn the medical terminology for the various on call schedules after hours, handle patient calls after hours, connect to on call covering doctors by serviceEnter updated on call information from Doctors Answering Service into the computerized Spok System for use by evening, night and weekend staff. Respond to TTY unit (hearing impaired) and language translators when necessaryMust work evening shift including all weekends and holidays Skills & ExperienceHigh school diploma and a college degreeExcellent customer service skills Excellent written and verbal communications skills Excellent phone and computer skillsDetail oriented Knowledge of Spok Systems is a plusWorking experience in a hospital setting is a plusCompany OverviewFounded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!Powered by JazzHR6sfUmvZon0
Salary : $20 - $22
