What are the responsibilities and job description for the Sales Operations Associate position at Lincoln IT?
Job Title: Sales Operations Associate
Location: Hicksville, NY
Job Type: Full-Time
About Us
Lincoln IT is a trusted provider of IT solutions and managed services, serving clients in finance, legal, healthcare, nonprofit, and other critical sectors. With over 20 years of excellence, we pride ourselves on technical expertise, strong partnerships, and exceptional client service.
Position Overview
We’re looking for a proactive and detail-oriented Sales Operations Associate to support our Sales team. This role is key to ensuring smooth sales processes, accurate quoting, and strong vendor relationships. You will be responsible for supporting the sales organization by improving efficiency, providing resources, and ensuring alignment between sales processes and business objectives. This role bridges operational excellence with enablement strategies to empower sales teams to perform at their best.
What You’ll Do
- Collaborate with Account Executives to create and manage client quotes.
- Track and process contract and subscription renewals.
- Coordinate with vendors on pricing, promotions, and lead times.
- Register deals to secure competitive pricing and protect opportunities.
- Maintain accurate records in CRM and sales systems.
- Generate and distribute sales performance reports.
- Partner with Finance and Procurement to ensure seamless order processing.
- Provide internal support for sales documentation and processes.
What You Bring
- 2 years in sales support, operations, or administrative roles.
- Strong organizational skills and attention to detail.
- Excellent communication skills.
- Proficiency in Microsoft Office (especially Excel); CRM experience is a plus.
- Familiarity with vendor portals and quoting platforms (e.g., Ingram Micro, Tech Data) preferred.
- Ability to manage multiple priorities independently.
Bonus Points
- Experience in IT services or technology solutions.
- Background supporting Account Executives or Sales Managers.
- Knowledge of quoting software or ERP tools.
Why Lincoln IT?
- Competitive salary and benefits.
- Career growth and development opportunities.
- Collaborative and supportive team culture.
- Exposure to cutting-edge technologies and top-tier vendors.