What are the responsibilities and job description for the Automotive Service Advisor position at LINCOLN CITY DIESEL & AUTO?
- Greet customers and provide excellent customer service
- Listen to customers' concerns and accurately document them
- Provide customers with detailed explanations of recommended services and associated costs
- Upsell additional services or products to meet customers' needs
- Schedule appointments and manage the service department's workflow
- Coordinate with mechanics and technicians to ensure timely completion of repairs
- Maintain accurate records of customer interactions, repairs, and services performed
```Experience```
- Previous experience in auto service management or as a mechanic is preferred
- Strong knowledge of automotive repairs and maintenance procedures
- Familiarity with auto estimating software and tools preferred but not needed.
- Proven ability to upsell products or services to customers
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Please note that the specific skills required for this position may vary depending on the needs of the employer. However, the following skills are commonly sought after for Service Advisor roles:
- Auto estimating
- Suspension systems knowledge
- Air brake systems knowledge
- Shocks and struts expertise
- Brake repair knowledge
- Sales experience, particularly in automotive sales
If you possess these skills and have a passion for providing exceptional customer service in the automotive industry, we encourage you to apply.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- Employee discount
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $18 - $24