Operations Coordinator

Operations Coordinator

Make an impact through organization, insight, and purpose-driven work!

Are you someone who loves bringing order to information, spotting trends in data, and keeping operations running smoothly? Do you thrive in a role where your organization and attention to detail directly support youth, families, and community programs?

We’re looking for a Operations Coordinator who is passionate about data accuracy, quality improvement, and mission-driven service. In this role, you’ll be the backbone of program reporting and administrative coordination—ensuring compliance, supporting leadership initiatives, and helping turn data into meaningful outcomes.

Essential Functions:

You’ll play a vital role in supporting program excellence by:

• Maintaining logs, databases, client files, and program records

• Collecting, tracking, and organizing outcome data for your assigned Service Area

• Coordinating compliance activities, training records, certifications, billing support, and account reconciliations

• Ensuring adherence to contractual obligations, internal policies, and procedures

• Responding to audit and information requests with accurate and timely data

• Assisting leadership with donation tracking, petty cash reports, and training documentation

• Supporting additional programs and service areas as needed

• Your work will directly contribute to quality initiatives, compliance standards, and positive client outcomes.

Qualifications

Required:

• High School Diploma or GED

Preferred:

• Bachelor’s degree

• One (1) year of experience working with youth and families

• Background or coursework in education, social work, or psychology

Additional Qualifications:

• CPR/First Aid Certification (program dependent)

• Strong computer and data entry skills

Why Work with Lighthouse Youth & Family Services:

• Professional office setting with standard office equipment

• Hybrid work model (combination of remote and in-office days)

• Occasional evenings, weekends, or holidays to meet client needs

• Minimal travel required

• This position is active and hands-on, requiring standing, walking, bending, and lifting items over 30 pounds as needed

• Rewarding career - Make a difference in the lives of youth!

• Work for a diverse, seasoned, and well-respected agency with engaged leadership team

• Ability to work remotely for some roles.

• Competitive salary

• Generous Paid Time Off (23 days prorated based on hire date)

• Medical, dental, vision, including company paid life and long-term disability insurance.

• 401k Retirement Plan including company match (up to 6%)

• Tuition Reimbursement and Student Loan Payment Reimbursement ($5,250 per year)

• Department of Education’s Loan Forgiveness Program

• YMCA Discounts, Cell Phone Discounts, Pet Insurance

• Employee Assistance Program

• Engaging Wellness Program

• Paid Employee Leave Options (Parental, Bereavement, Jury Duty)

• Flexible work schedules to meet with clients in morning and/or evening hours for best service delivery.

• Licensure renewal reimbursement

• Ability to obtain internal supervision towards increased licensure.

• Paid training and professional development opportunities.

• Paid assistance with obtaining Trauma-Informed Care Certification.

• Referral Bonus Program

• Lighthouse Swag Store

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  Join a winning organization with a great culture and work environment and have a rewarding career that impacts the lives of youth and families! Find all open positions at www.lys.org/lyfscareers/

Salary : $19 - $28