What are the responsibilities and job description for the Program Engagement Coordinator position at Light of Chance, Inc.?
About Light of Chance, Inc.
Light of Chance, Inc. is a nonprofit organization dedicated to empowering youth through arts, education, mentorship, and community engagement. Through our BREATHE Youth Arts Program, we provide safe, creative environments where students in grades 5–12 develop confidence, leadership skills, and positive relationships through visual arts, music, dance, culinary arts, yoga, and creative expression.
We're looking for an energetic, relationship-driven Program Engagement Coordinator who is passionate about working with youth, building community partnerships, and helping participants thrive.
Position Summary
The Program Engagement Coordinator leads participant recruitment, retention, family engagement, and community outreach. This role serves as the primary point of contact for participants and families, helping ensure youth remain actively engaged while expanding awareness of Light of Chance throughout the community.
This position is ideal for someone who enjoys building relationships, solving problems, and making a meaningful impact in the lives of young people.
Key ResponsibilitiesParticipant Engagement
- Welcome new participants and families.
- Conduct participant orientations and program tours.
- Monitor attendance and participant engagement.
- Contact absent participants within 24 hours.
- Conduct regular participant and family check-ins.
- Identify and address barriers to participation.
- Foster a safe, welcoming, and inclusive environment.
Family Engagement
- Maintain ongoing communication with parents and guardians.
- Respond promptly to participant and family inquiries.
- Schedule support meetings when needed.
- Share program updates, reminders, and upcoming events.
Community Outreach & Recruitment
- Develop partnerships with schools, churches, community organizations, and referral agencies.
- Represent Light of Chance at community events and outreach activities.
- Recruit new participants and process referrals.
- Maintain participant waitlists.
- Present program information to community groups.
Program Promotion
- Assist with participant recognition activities and family engagement events.
- Promote programs through social media, newsletters, and community outreach.
- Collaborate with staff to increase participation and community awareness.
Documentation & Reporting
- Maintain participant records and communication logs.
- Track attendance, referrals, outreach activities, and engagement metrics.
- Prepare monthly reports and assist with program outcome tracking.
- Maintain participant databases and documentation.
Qualifications Required
- High school diploma or GED (Associate's or Bachelor's degree preferred)
- At least one year of experience working with youth, families, education, nonprofit organizations, or community programs
- Excellent communication and relationship-building skills
- Strong organizational and time-management abilities
- Experience with Microsoft Office and Google Workspace
- Valid driver's license and reliable transportation
- Ability to pass required background checks
Preferred
- Experience with youth development or after-school programs
- Community outreach or participant recruitment experience
- Social media or community marketing experience
- CRM or database management experience
- Event planning experience
Skills
- Youth Engagement
- Family Engagement
- Community Outreach
- Recruitment & Retention
- Relationship Building
- Customer Service
- Public Speaking
- Event Coordination
- Communication
- Organization
- Problem Solving
- Documentation
- Teamwork
Physical Requirements
- Frequently stand, walk, and engage with participants
- Lift up to 25 pounds occasionally
- Travel locally for outreach and community events
- Ability to work occasional evenings and weekends
Benefits
Eligible full-time employees receive:
- Competitive Pay
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Supplemental Insurance
- Paid Time Off (PTO)
- Paid Holidays
- 401(k) Retirement Plan
- Professional Development Opportunities
- Supportive, mission-driven work environment
Why Join Light of Chance?
At Light of Chance, you'll do more than coordinate programs—you'll help transform lives. Every day, you'll build meaningful relationships with youth and families, strengthen community partnerships, and create opportunities that inspire confidence, creativity, and lifelong success.
If you're passionate about youth development, community engagement, and making a lasting difference, we'd love to hear from you.
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Pay: From $16.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17