Program Manager

POSITION SUMMARY:

Under the direct supervision of the Director of Industries, Program Manager is responsible for assisting with overseeing day-to-day operations of LifeSkills Industries, with a primary role in coordinating industrial contract work, but also including responsibility for adult day training services.

DUTIES AND RESPONSIBILITIES:

• Hiring, training, supervising, coaching and discipling staff.
• Ordering and monitoring program supplies
• Communicating and negotiating with industrial business partners.
• Overseeing all production related tasks – ordering, scheduling, tracking, assembling, delivering etc. of materials and products.
• Ensuring compliance with Department of Labor requirements for 14c Wage Certificate.
• Performing and overseeing functions related to billing, invoicing and data management.
• Managing new participant intake process.
• Ensuring quality assurance for participant charts.
• Provide direct supervision, training, and support, including personal care and assistance for participants with intellectual and developmental disabilities.
• Serve as safety officer, ensuring safety, upkeep and compliance for facility and vehicles.
• Serve as delegate for Director as needed.

QUALIFICATIONS:

• Highschool diploma or GED.
• Bachelor’s degree in business or human services field preferred.
• At least 3 years of experience working with individuals with Intellectual and developmental disabilities.
• Prior experience working in an industrial/manufacturing setting preferred.
• Prior supervisory experience preferred.

JOB REQUIREMENTS / EXPECTATIONS:

• Ability to lift up to 25 pounds.
• Willingness to work in a factory setting and utilize typical light manufacturing machines and equipment.
• Ability (or willing to become trained/certified) to drive box truck and forklift.
• Excellent verbal and written communication skills.
• Proficient with computers and software, including but not limited to Microsoft Word, Excel, HRIS and electronic health record systems.
• Ability to collect, analyze and report on data.

CORE VALUES:

All employees must be willing to live our company's core values.

• Integrity – Exhibiting the highest moral, ethical and legal standards. Doing the right thing – even when no one else is looking.
• Teamwork – Putting team success over personal success. Actively valuing the strengths and talents of others.
• Trust/Respect– Seeing and believing in the good intentions of others. Interacting with others in a way that makes them feel valued. Listening without judging. Offering understanding and acceptance.
• Care/Compassion – Demonstrating unconditional kindness, concern and empathy. Exhibiting genuine concern for others.
• Ownership/Accountability – Taking personal responsibility for one’s work, actions and feelings. Accepting responsibility for and learning from mistakes.