What are the responsibilities and job description for the Customer Service Representative - Now Hiring position at Life Alert Emergency Response?
Life Alert is currently seeking dedicated entry-level Receptionists and Customer Service Representatives for our Encino, California call center. These are full-time, entry-level positions for which you will be fully-trained.
ABOUT LIFE ALERT
Founded in 1987, Life Alert continues to be a top leader in the emergency response customer service industry and expanding due to the ever-growing senior market. We save lives by providing a unique technology and service that enables people to live at home with independence and comfort, living their lives the way they want to, with a feeling of safety and peace of mind. Life Alert call center, customer service, receptionists, and other support staff handle and process over 5 million calls a year, and on average save a life from a catastrophic outcome every 11 minutes. If you like helping people, understand the importance of customer service, and are looking for a rewarding long-term career, Life Alert is the company for you.
CALL CENTER RECEPTIONIST
- Day Shift Receptionist (7am - 3:30pm)
- Swing Shift Receptionist (3:00pm - 11:30pm)
- Availability to work weekends and holidays is required
CUSTOMER SERVICE REPRESENTATIVE
- Day Shift Customer Service Representative (9am-5:30pm)
- Swing Shift Customer Service Representative (3:00pm to 11:30pm)
- Availability to work weekends and holidays is required
COMPENSATION (DEPENDING ON WORK HISTORY AND EXPERIENCE)
- Starting at $18.00 Per Hour
PREFERRED QUALIFICATIONS
- Solid keyboarding skills - Minimum typing speed of 35 WPM
- Ability to multitask
- Knowledge and skill in Google Docs or Microsoft Office is a plus
- High School diploma or equivalent
- Subject to background check and fingerprinting
BENEFITS
- Medical, Dental and Vision insurance available
- Vacation, Personal, Sick and Holiday pay
- Secure Class A office building
Job Type: Full-time
Salary: $18.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Weekend availability
Work Location: In person
Salary : $18 - $19