Library - Outreach Associate II - Mobile Library

Description

Library Systems & Services is hiring a Library Outreach Associate II to support our Mobile Library services across Riverside County. In this role, you’ll help bring books, resources, and programs into the community by assisting patrons, keeping the collection organized, and making sure the Library Connect van is ready for each stop.

If you enjoy working with people, being out in the community, and making a difference every day, this is a great opportunity to join our team.

Position Details

FLSA Status: Full-time, Non-exempt (hourly) position

Hours Per Week: 40

Hourly Rate: $18.25

Primary Responsibilites

• Operate the Library Connect van to transport it safely to designated sites across Riverside County, ensuring adherence to traffic laws and regulations.
• Assist patrons with book checkouts, inquiries, and other library services on the Library Connect van.
• Maintain the organization and cleanliness of the Library Connect van, including shelving books and materials.
• Assist in managing the inventory and condition of Library Connect materials and resources.
• Ensure that library materials are properly organized and accessible to patrons.
• Support general library programming efforts, including setting up displays and assisting with program logistics.
• Engage with patrons of all ages, providing assistance, information, and a welcoming environment.
• Address patron inquiries and concerns with professionalism and sensitivity.
• Assist with the logistics of Library Connect routes and stops, including setup and breakdown procedures.
• Communicate any immediate needs or issues related to the Library Connect van or its services to the Library Outreach Associate 3 or Senior Library Outreach Associate.
• Collaborate with the Library Outreach Associate 3 to ensure the smooth operation of the Library Connect programs and services.
• Work cooperatively with other team members to achieve program goals and objectives.
• Perform other duties as assigned to support the goals and mission of the Riverside County Library and Literacy Services.
  
  

Requirements

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training, and/or work experience required.

• High School Diploma or equivalent.
• A valid California Driver’s License and a clean driving record.
• Must remain insurable with no major California traffic violations.
• Strong communication and organizational skills.
• Experience in customer service or library services preferred.
• Ability to work independently and as part of a team.
• Successful completion of a background check.
• Ability to work effectively with a diverse range of staff, patrons, supervisors, and others.
• Ability to work weekends and some evenings.
• Proficiency in using various technologies to complete work.
• Ability to follow library policies and procedures.
• Adaptability to work accurately in a changing and varied environment.
• Ability to work in hot, cold, or inclement weather.
• Will be required to work indoors and outdoors
• Will be required to sit, stand, and drive for extended periods of time
  
  

Physical Requirements

• Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves.
• Lift/push up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.
  
  

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Tuition Assistance
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources