Quality Assurance Support Manager - School Age Care

Purpose Statement

The job of Quality Assurance Support Manager - School Age Care is done for the purpose/s of assisting in ensuring that the Liberty Public Schools School Age Care Program provides consistent and a high-quality program at all locations across the District. The Quality Assurance Support Manager conducts routine quality inspections, provides training, and mentors new and current staff members on procedures in alignment with established guidelines.

This job reports to the Director of School Age Care

Benefits

• Free Medical, Dental & Vision insurance options (valued at $8270)
• 100% district paid life insurance, and short term & long-term disability
• Generous paid time off policy
• Retirement Plans - Pension (PEERS), 403(b) and 457(b)

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  Benefits overview is published on our website: LPS Benefits Overview

Pay

$22.53 - $28.28per hour (based on relevant work experience)

Essential Functions

Analyzes, monitors, and evaluates the school-age care program for the purpose of ensuring set standards are attained.

Assists with the development and implementation of training programs and strategies for school-age care associates for the purpose of maintaining quality and consistent care.

Assists with personnel functions (e.g. selection, assignment, orientation, evaluating, reporting concerns to the Director of School Age Care, etc.) for the purpose of maintaining adequate staffing, enhancing productivity of personnel and achieving objectives within budget.

Conducts regular site visits to assess risk, compliance, curriculum delivery, and adherence to established procedures for the purpose of ensuring a consistent and high-quality school-age care program.

Educates School Age Care staff members on policies, documentation, processes and compliance requirements for the purpose of remaining compliant and consistent.

Interacts with staff, students, faculty, and families for the purpose of communicating information and acquiring knowledge.

Oversees and supports the operation of non-school day School Age Care programs, as needed, (e.g. inclement weather days, spring break and summer camps, and other non-school days, etc.) for the purpose of ensuring a consistent and high-quality school-age care program.

Participates in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions.

Prepares a variety of reports, documents, and correspondence for the purpose of providing documentation and information to others.

Provides individualized and group training for the purpose of providing support to site managers and other school age care staff, as needed, and ensuring consistent and high-quality school-age care program.

Serves as a mentor and resource for the purpose of addressing questions and concerns from new and current staff members.

Supports the daily operations, delivery, and implementation of new programs, strategies, or procedures for the purpose of meeting established program requirements.

Other Functions

Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Job Requirements: Minimum Qualifications Skills, Knowledge and Abilities

SKILLS are required to perform multiple, technical tasks with a potential need to upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: demonstrating basic computer skills and proficiency with pertinent software applications; adhering to safety practices; planning and managing projects; preparing and maintaining accurate records; operating standard office equipment.

KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; read technical information, compose a variety of documents, and/or facilitate group discussions; and analyze situations to define issues and draw conclusions. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: safety practices and procedures; understanding of the Conscious Discipline principles.

ABILITY is required to schedule a number of activities, meetings, and/or events; often gather, collate, and/or classify data; and consider a number of factors when using equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and operate equipment using a variety of standardized methods. Ability is also required to work with a diversity of individuals and/or groups; work with a variety of data; and utilize a variety of job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data requires independent interpretation of guidelines; and problem solving with equipment is moderate. Specific ability based competencies required to satisfactorily perform the functions of the job include: communicating with diverse groups; setting priorities; working as part of a team; working with interruptions; working with detailed information/data; and being available to work when the school-age program is open to students.

Responsibility

Responsibilities include: working under limited supervision following standardized practices and/or methods; directing other persons within a small work unit; monitoring budget expenditures. Utilization of some resources from other work units is often required to perform the job's functions. There is a continual opportunity to significantly impact the organization’s services.

Work Environment

The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling, some climbing and balancing, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 30% sitting, 40% walking, 30% standing. The job is performed under temperature extremes and in a generally hazard free environment.

Experience: Job related experience with increasing levels of responsibility is desired.

Education (Minimum): High school diploma or equivalent.

Education (Preferred): Associate degree or higher

Equivalency: Associate's degree may be substituted by relevant work experience.

Required Testing Certificates and Licenses

None Specified Valid Driver’s License & Evidence of Insurability

Continuing Educ. / Training Clearances

Conscious Discipline Training within 90 days of hire Criminal Justice Fingerprint/Background Clearance