Senior Scrum Master

Guided by our purpose and passion for placing the customer at the center of everything we do, we are leading a digital transformation that redefines how people experience insurance. Facilitate scaled planning (Scrum of Scrums, PI Planning, Release Planning), cross-program dependency management, and empirical decision-making through qualitative and quantitative insights. Provide training and mentorship in scaling frameworks and team facilitation. Collaborate with QA, DevOps, and Tech Enablement to strengthen integration, testing, automation, and delivery pipelines aligned with High-Performing Engineering (HPE) standards. Contribute to agile communities of practice, facilitating learning cohorts and circles that deepen enterprise-wide agile maturity and knowledge sharing. Bachelor's degree in a relevant field (Business, Computer Science, or related discipline). Minimum 6 years of IT and program management experience within Agile environments, including coaching and facilitation. Minimum 6 years in an agile role capacity, or equivalent combination of education and experience. Strong expertise in Lean-Agile frameworks (e.g., SAFe, Scrum@Scale, LeSS, or similar) with advanced Agile certification(s) preferred (e.g., SPS, SAFe SPC, SAFe SM, ICP-ATF, ICP-ACC). Proven success in cross-functional or cross-domain program delivery and agile transformation initiatives. Exceptional communication, facilitation, and organizational skills, with demonstrated ability to influence at multiple levels of the organization. Ability to assess, implement, and evolve scaling practices that balance governance with empowerment. Deep understanding of business and technology alignment and a passion for advancing agility within complex enterprise ecosystems. Bachelor`s degree in a relevant field (business, computer science, humanities, etc ) and at least 6 years of IT and program management and experience working in an Agile team, including coaching on Lean-Agile approaches; Minimum of 8 years in a leadership position, or an equivalent combination of education and work experience Knowledge/training equivalent to at least one advanced certification from a reputable Lean/agile organization preferred, not required (SPS, SAFe SPC, SAFe SM, ICAgile Professional ? Agile Team Facilitation (ICP-ATF), ICAgile Professional ? Agile Coaching (ICP-ACC)) Requires excellent communication, interpersonal, organizational and team building skills, and business judgement In-depth knowledge of business functions and extensive understanding of business operations, strategies and objectives Ability to effectively apply scaling frameworks and methodologies