What are the responsibilities and job description for the Product Owner II position at Liberty Mutual Insurance Group?
Backlog Ownership: Own and manage the squad product backlog; ensure user stories and acceptance criteria are clear, testable, and aligned to business value for all SBUs. Stakeholder Engagement: Gather, prioritize, and represent requirements from global and regional Legal, Compliance, Risk, IT, and Business stakeholders. Engineering Collaboration: Partner with engineering, architects, QA, and DevOps to translate business and regulatory requirements into OpenPages configurations, modules, and integrations; proactively remove execution roadblocks. Program & Portfolio Alignment: Work with Senior Product Owner and Technology Leaders and key stakeholders to align product roadmaps, manage dependencies, and coordinate release planning across enterprise GRC initiatives. Agile Delivery: Drive PI and sprint planning, participate in program-level ceremonies, and support metrics-driven delivery using Jira or similar tools. Regulatory & Compliance Coverage: Ensure OpenPages platform features and workflows address multi-jurisdictional regulatory, compliance, and audit requirements. Success Metrics & Adoption: Define and monitor adoption, business value, and compliance KPIs; use data to prioritize features and inform platform improvements. User-Centered Design: Support usability testing, process mapping, and product flow improvements for OpenPages users; drive training content and documentation requirements for SharePoint portal. Platform Health & Performance: Monitor and ensure the ongoing health, stability, and performance of the OpenPages platform. Proactively identify and address issues, coordinate with engineering and support teams to resolve incidents, and implement improvements that enhance reliability, scalability, and user experience. Change Management: Partner with the eGRC Program Lead and other key stakeholders to enable effective communication, training, and documentation for new releases and process changes. Communication: Regularly update senior leadership, SBU stakeholders, and engineering teams on product status, trade-offs, and timelines. Improved enterprise-wide GRC reporting, audit readiness, and automation of risk/compliance processes. Managed delivery risks and well-mapped dependencies with minimal blockers. 4-7 years in product ownership or similar roles (PO/BA/PM) within Agile environments, with direct accountability for product outcomes. Proven experience gathering and translating requirements for technology teams, preferably in GRC, Legal, Compliance, Risk, or Audit domains. Experience with enterprise GRC platforms (preferably OpenPages; alternatives such as Archer, Decision Focus, or similar also considered). Strong understanding of compliance frameworks (e.g., SOX, GDPR, other international regulations) and associated technology/operational requirements. Demonstrated capability in backlog management tools (Jira or equivalent), cross-team dependency management, and metrics-driven prioritization. Excellent stakeholder management and cross-functional communication skills, including experience working with global/regional teams. Bachelor's degree in technical, business, or legal discipline (or equivalent work experience). Certifications in SAFe, POPM, CSM/CSPO, CISM, CRISC, CISSP, PMP, or equivalent. Hands-on experience with OpenPages administration, configuration, or module implementation. Experience working in multi-entity, multi-jurisdiction Governance, Risk, and Compliance (GRC) program environments. Master's degree or advanced technical/business certification.