What are the responsibilities and job description for the Technical Consultant ll, Generalist position at Liberty Mutual Insurance Group?
Provides highly complex consultative services to an assigned group of customers within a specialty segment or territory. Provides an array of expert consultative services to an assigned group of customers within a specialized technical area or territory. Provides coaching, mentoring and training to enhance their development and effectiveness. Collaborates with management in developing policies, procedures, service tools, technical resources, techniques and new products in order to support and enhance the delivery of risk control consulting services. Participates in actively acquiring and retaining profitable business. Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement. Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts. Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite. The knowledge, skills and other capabilities required are typically acquired through a bachelor degree with coursework in math, engineering or related areas (or equivalent) and at least 8 years of directly related consulting experience in risk control or progressive safety/heath field. Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE. Position requires regular travel. (25%)