What are the responsibilities and job description for the Mortgage Post Closing/Servicing Processor (Escrow Focus) position at Liberty Federal Credit Union?
Liberty FCU, a full-service credit union, is currently seeking a Mortgage Post Closing/Servicing Processor (with Escrow Focus) . The candidate must possess excellent member service skills with attention to detail. Previous escrow experience is preferred as this position will focus on processing escrow accounts. The candidate will be scheduled for a 40-hour work week and must be available to work Saturdays on a rotating basis. Occasional overtime may be required during peak periods. If interested, please proceed by clicking Apply.
Duties and responsibilities include but are not limited to the following:
Duties and responsibilities include but are not limited to the following:
- Perform all aspects of escrow/servicing functionalities after the loan has closed, including:
- Set-up new escrow accounts and process escrow transactions
- Assist with disbursing property tax, homeowner's insurance, flood insurance & PMI bills
- Research and resolve loan issues to conclusion
- Assist with accuracy review of input to computer loan system
- Payment research
- Work collaboratively with accounting for all accounting reconciliations
- Assist with tickets in the escrow ticketing system
- Provide excellent member service when fielding servicing calls from employees and members
- Complete the boarding process for new, renewed and modified mortgage loans
- Process and correct mortgage transactions in the servicing software
- Develop a working knowledge of the credit union's data and word processing systems
- Serve on the Saturday schedule on a rotating basis
- Develop an understanding of credit union history, philosophy, organization, bylaws, and operational procedures
- Any other duties assigned by management
- Paid Holidays
- Paid Time Off (Vacation, Sick and Personal Days)
- Medical, Dental and Vision Insurance
- 401(k) retirement program with matching funds
- Employer paid Group Term Life Insurance, Short Term and Long-Term Disability Insurance
- Tuition Reimbursement Program