Quality Program Management Sr. Analyst

Are you inspired by work that strengthens quality, supports accreditation readiness, and improves outcomes for members and providers? Liberty Dental Plan is seeking a Quality Program Management Senior Analyst, a key role responsible for coordinating enterprise‑level quality initiatives, driving accreditation and compliance efforts, and supporting strategic quality improvement projects.

This position offers the opportunity to lead impactful work across clinical, operational, and regulatory domains—ideal for someone who thrives in a fast‑paced, highly collaborative environment focused on continuous improvement.

In addition to managing accreditation submissions for NCQA and URAC standards, the Quality Program Management Sr. Analyst drives strategic quality initiatives that improve member outcomes and provider performance. The position requires strong insight into planning, organizing, and monitoring multiple projects simultaneously, ensuring adherence to timelines and mitigating risks. This serves as a liaison 
between internal teams and external stakeholders, translating regulatory requirements into actionable plans and fostering a culture of continuous improvement. This role also involves identifying gaps in oral health access, implementing targeted interventions, and ensuring compliance with evolving industry standards and contractual obligations. 

What You’ll Do

Accreditation & Regulatory Readiness

• Lead accreditation readiness, submission, and compliance activities for NCQA and URAC dental standards across the enterprise.
• Serve as the primary project lead for audits, readiness assessments, corrective action plans, and regulatory submissions.
• Monitor changes in accreditation, state, and federal requirements and translate them into actionable work plans.

Quality Program & Initiative Management

• Oversee quality‑related components of onboarding new dental groups, delegated entities, or expanded service areas.
• Lead operational quality improvement initiatives focused on closing gaps in oral health access, preventive care, and continuity of care. 
• Ensure quality initiatives align with contractual obligations, performance guarantees, and enterprise quality strategy.

Project Management & Cross‑Functional Collaboration

• Coordinate cross‑functional partners (Quality, Network, Operations, Compliance, IT, Member Services) to fulfill regulatory and contractual quality requirements.
• Develop and maintain project plans, timelines, deliverables, and risk mitigation strategies. 
• Track project progress, identify barriers, and escalate risks or delays with recommended solutions. 

Documentation & Reporting

• Maintain documentation, version control, and evidence repositories to support audits and accreditation reviews.
• Provide routine status updates and executive‑level summaries on quality project performance and outcomes. 

Education & Experience

Education

• Bachelor’s degree in Healthcare/Business Administration, Public Health, Project Management, or equivalent experience.

Experience

• Minimum 5 years of experience in healthcare quality, accreditation, regulatory implementation, or project management. Managed Care or Medicaid/Medicare project management experience preferred.

Skills & Knowledge

• Strong project management skills with demonstrated ability to manage complex, multi‑stakeholder initiatives. 
• In‑depth knowledge of healthcare regulations, accreditation standards, and compliance requirements.
• Proven ability to lead complex projects from inception to completion. 
• Strong analytical and critical thinking skills, with the ability to identify and address operational challenges. 
• Excellent communication and interpersonal skills for engaging with diverse teams and stakeholders. 
• Advanced proficiency in MS Excel, PowerPoint, and other data visualization tools. 
• Detail‑oriented and organized, with the ability to manage multiple priorities effectively. 
• Knowledge of quality improvement methodologies and performance measurement techniques. 
• Deep understanding of NCQA, URAC, CMS, and state quality requirements, with the ability to translate standards into operational practice. 
• Effective communicator who can clearly convey requirements, influence partners, and collaborate across clinical, operational, and compliance functions. 

Who Thrives in This Role

You’ll thrive if you are:

• A proactive problem‑solver who enjoys turning regulatory requirements into actionable plans.
• Highly organized and energized by coordinating multiple projects simultaneously.
• Skilled at building relationships and influencing across diverse teams.
• Motivated by improving the quality of care and strengthening enterprise‑wide performance.

Location

Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.

What Liberty Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.

Our first-class benefits package supports employees and their dependents with:

• Competitive pay structure and savings options to help you reach your financial goals.

• Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.

• Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.

• 100% employer-paid dental coverage for employees and eligible dependents.

• Vision insurance with low-cost premiums for employee-only coverage and dependents.

• Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.

• Flexible Spending Accounts for healthcare and dependent care expenses.

• Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.

• Long-term disability coverage.

• Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.

• Employee Assistance Program (EAP) to support mental health and well-being.

• Generous vacation and sick leave policies, with the ability to roll over unused time.

• 10 paid company holidays.

• Tuition reimbursement for eligible educational expenses.

• Remote or hybrid work options available for various positions.

Compensation

In the spirit of pay transparency, the base salary range for this position is $78,000 - $92,000, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.

Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.

Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture. 

Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve. 

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.

Sponsorship and Relocation Specifications

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.

No relocation assistance or sponsorship available at this time.

Salary : $78,000 - $92,000