Benefits Specialist

We’re looking for a Benefits Specialist who thrives on accuracy, ownership, and oversight—someone who ensures our benefit spend is correct, defensible, and fully aligned across systems.

About the Role

The Benefits Specialist is responsible for hands‑on, day‑to‑day execution of benefits administration processes, with a strong emphasis on benefits billing oversight, eligibility accuracy, and vendor reconciliation. This role goes beyond processing invoices—you will actively review, validate, and reconcile carrier invoices against HRIS data and payroll deductions, identify variances, and partner closely with Finance to ensure benefit costs are accurate and appropriately resolved.

You’ll serve as a key point of accountability for billing accuracy, helping prevent costly errors while supporting employees through benefits changes, life events, and open enrollment.

What You’ll Be Doing

Billing Oversight & Reconciliation

• Review and reconcile monthly carrier invoices against HRIS eligibility data and payroll deductions
• Investigate and resolve discrepancies related to coverage tiers, effective dates, and premium variances
• Track and validate retroactive adjustments, overpayments, underpayments, and credits
• Partner directly with vendors to research discrepancies, confirm corrections, and prevent repeat issues
• Prepare and provide clear reconciliation documentation and variance explanations for Finance
• Monitor recurring billing cycles and deadlines to support accurate, timely payments

Eligibility & Data Accuracy

Review and validate employee benefit elections, life events, and terminations for accuracy

• Audit eligibility files prior to vendor transmission
• Support HRIS-to-vendor file feeds and troubleshoot data or eligibility errors
• Conduct recurring audits to ensure alignment across HRIS, vendor platforms, and payroll systems

Benefits Operations Support

• Support open enrollment through testing, validation, and post-enrollment reconciliation
• Maintain benefits tracking logs, audit documentation, and process references
• Partner with the Benefits Manager on escalated or complex billing and eligibility issues
• Provide technical guidance to the Benefits Coordinator
• Collaborate closely with Finance to reconcile premium payments and explain variances

What You Bring to the Team

• Strong analytical and reconciliation skills with a control‑minded approach
• Ability to clearly explain complex billing or eligibility findings to cross‑functional partners
• Exceptional attention to detail and follow‑through
• Comfort working with large datasets, spreadsheets, and detailed vendor reports
• Clear, collaborative communication style
• Proactive mindset toward issue resolution and process improvement

Education & Experience

• 4 years of benefits administration experience
• Associate or Bachelor’s degree preferred
• 2 years of carrier invoice reconciliation and billing analysis experience
• Experience working with HRIS and vendor platforms (Paycom preferred)
• Strong Excel skills (VLOOKUP/INDEX‑MATCH, filtering, formula‑based reconciliation)
• Experience supporting open enrollment, audits, and multi‑vendor environments
• Background in high‑volume or fast‑paced HR operations

Skills & Knowledge

• Strong working knowledge of medical, dental, vision, life, disability, and voluntary benefits
• Understanding of eligibility rules, qualifying events, and coverage structures
• Experience reviewing and reconciling carrier invoices and identifying billing discrepancies
• Knowledge of payroll deduction alignment, premium calculations, and retroactive adjustments
• Familiarity with HRIS–vendor file feeds and data validation
• Working knowledge of COBRA rules and leave‑of‑absence impacts
• Ability to interpret rate sheets, eligibility reports, and complex billing data

Location

Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.

What Liberty Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.

We offer a first-class benefits package that includes:

• Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options - including an HDHP with HSA eligibility.

• 100% employer-paid dental insurance and low-cost vision coverage for employees and dependents.

• 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice.

• Short-term disability and a variety of voluntary benefits, including accident, critical illness, and hospital indemnity insurance.

• Generous paid time off, including vacation and sick leave with rollover options, plus 10 paid company holidays and a wellness day.

• Additional benefits including company-paid life insurance, tuition reimbursement, an employee perks program, and flexible work options for eligible positions.

Compensation

In the spirit of pay transparency, the base salary range for this position is $28.00 - $32.00 per hour, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.

Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.

Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture. 

Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve. 

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.

Sponsorship and Relocation Specifications

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.

No relocation assistance or sponsorship available at this time.

Salary : $28 - $32