Exciting Opportunity: Hotel Manager for Echo Suites by Wyndham in Bozeman

We are excited to announce the upcoming opening of Echo Suites in Bozeman Montana- a new extended stay hotel designed for guests staying 14 nights. As one of the first Echo Suites in the country, this is your chance to be part of an innovative brand with over 250 locations planned nationwide.

About the Hotel & Role:
Projected to open in April 2026, our 124 - room Echo Suites offers essential amenities like kitchens with cooktops and full-sized refrigerators, smart TVs, and free WiFi. 

We are seeking a Hotel Manager - the primary person responsible for running daily operations, ensuring guest satisfaction, and managing a small team. Since this property is straightforward with a focus on essential amenities and long-term residency, your main duties will be executing efficient day-to-day management and building strong guest relationships. This is a hands-on role in a lean, residential-style environment, focused on delivering a consistent, comfortable experience.

Why Join Us?

• Be a pioneer in a new Wyndham brand poised for rapid growth
• Lead an innovative, economy extended stay hotel in a thriving market
• Help shape the future of long-term, residential-style hospitality

Salary & Benefits:

• Up to $80,000 annually (based on experience)
• Competitive bonus structure
• Our Employee Benefit Program through Level5 Hospitality offers options for medical, dental, vision, 401(k), and other benefits. Employees can enroll in these plans; participation and costs are employee-paid.

Ideal Candidate Profile:

• Minimum of 3 years management experience in economy, extended stay, long-term residency hotels, apartments, student housing, workforce housing, or similar affordable, long-term accommodations
• Proven ability to manage operations efficiently in a lean, residential-style setting while maintaining high guest satisfaction and team leadership
• Experience working with Wyndham, Choice Hotels, or similar brands is preferred

Job Summary:

The Hotel Manager is responsible for overseeing all operational aspects of a limited-scope hotel, ensuring the highest standards of guest service and satisfaction. This hands-on role will be the primary point of contact for all hotel functions, directly responsible for Guest Service, Housekeeping, Maintenance, and ensuring all inventories are well-maintained and readily available to create exceptional guest experience.

Supervisory Responsibilities:

• Directly responsible for recruiting, hiring, onboarding, and training all hotel staff to meet business demands.
• Leads day-to-day operations and staffing of the hotel, guiding, coaching, and training employees to meet service standards.
• Provides timely feedback and performance evaluations, as well as coaching and disciplinary action as needed.
• Fosters a positive and productive work environment.

Duties/Responsibilities:

• Oversees and manages all hotel operations, including housekeeping, maintenance, and guest services, ensuring seamless coordination and efficiency.
• Ensures that all hotel inventories, including guest supplies, linens, and other essential items, are adequately stocked, well-maintained, and readily available to meet guest needs.
• Implements and maintains standards for cleanliness and maintenance throughout the hotel, ensuring that all areas meet or exceed expectations.
• Conducts regular inspections to ensure compliance with standards and regulations, ensuring all rooms are in operational order and free of out-of-order status.
• Manages guest relations, proactively addressing guest concerns, resolving issues, and ensuring exceptional service.
• Staffs the hotel to appropriate business levels to meet demand and ensure coverage during any staffing shortages.
• Achieve monthly Gross Operating Profit, ensuring the hotel meets financial goals.
• Maintains minimum acceptable standards for third-party OTA bookings (e.g., Expedia, Booking.com).
• Serves as the direct liaison with the regional sales team, engaging in revenue and sales meetings, and providing feedback to influence revenue strategies.
• Maintains a visible presence in public areas, actively engaging with guests and staff.
• Ensures timely resolution of maintenance issues.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Good verbal and written communication skills.
• Good interpersonal and customer service skills.
• Basic organizational skills and attention to detail.
• Problem-solving abilities.
• Basic leadership and supervisory skills.
• Working knowledge of hotel operations and the hospitality industry.
• Proficiency with Microsoft Office Suite or related software.

Education and Experience:

• High school diploma or equivalent required.
• Minimum of 3 years of hotel management experience.

Physical Requirements:

• Must be able to remain in a stationary position during the shift
• Must be able to access and navigate the facility
• Must adhere to safety requirements and wear appropriate protective equipment
• May require physical exertion, including the ability to move objects weighing up to 50 lbs
• Valid Driver’s License

Salary : $75,000 - $80,000