What are the responsibilities and job description for the Temporary Office Manager position at LesserEvil Healthy Brands?
Job Title: Office Manager
Location: Danbury, CT
Summary
LesserEvil is an innovative healthy-snacks brand seeking a full-time Office Manager to join our growing team. In this role, you will oversee the day-to-day operations of our Danbury headquarters while managing customer inquiries and support channels. The ideal candidate is people-oriented, enthusiastic about our brand, highly organized and comfortable managing a wide range of administrative and customer-facing responsibilities with minimal supervision, while contributing to a positive and collaborative workplace culture.. This role reports to the Manager,Executive Support & Workplace Experience.
Role/Responsibilities
● Customer Service
○ Provide high-volume and timely customer support via Zendesk and email channels
while maintaining LesserEvil’s brand voice and professionalism in all
communications
○ Partner with the Quality Control team to document customer issues and support
follow-up actions
○ Manage local donation requests, including securing product and pickup
coordination
○ Coordinate and manage the wholesale order process
● Office Management
○ Be the first friendly face of the office, ensuring a smooth and welcoming
experience for visitors, employees and vendors utilizing our visitor and security
system
○ Serve as the primary point of contact for office maintenance, mail, shipping,
supplies, equipment and general facility needs, working with vendors to ensure
our office’s operational needs are met
○ Manage organization, inventory and ordering of office supplies and kitchen
refreshments
○ Help maintain a clean and orderly office by coordinating with the cleaning crew
and escalating issues as needed
○ Develop and implement procedures that improve overall office efficiency
○ Recommend and support continuous improvement initiatives related to office
processes and workflows
● Miscellaneous / Ad Hoc
○ Perform other related duties and special projects as assigned
Qualifications
● 2 years of office management experience
● 2 years of customer service experience (Zendesk experience a plus)
● People-first, service-oriented mindset
● Strong time-management skills with the ability to multitask and prioritize effectively
● Excellent verbal and written communication skills
● Strong organizational and problem-solving abilities with keen attention to detail
● Comfortable working in a fast-paced, team-oriented environment
● Proficiency in Google Workspace
Eligibility Requirements
● Excellent written and verbal communication skills in English, required
● Conversational Spanish proficiency, preferred
● Must be authorized to work in the United States
● Must be willing to work in Danbury, CT
● Must have a reliable vehicle as trips between the factories, warehouses and office may be
required
● Must be able to work on-site five days a week from 8:30AM-4:30PM; eligibility for work
from home is limited and must receive prior approval from management
Benefits
● A fun office environment complete with a meditation room, lunchtime yoga classes,
kombucha on tap and our very own snacks!
Pay: $30.00 per hour
Work Location: In person
Salary : $30