Senior Account Specialist

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Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We're Hiring a Senior Account Specialist in Bensalem, PA!

Job Summary

The Sr. Account Specialist is responsible for managing and growing strategic accounts, developing and implementing sales strategies, and achieving sales targets. Legacy Evoqua's Light Industry Sales (LIT) team, which provides a complete line of pretreatment, generation, storage, and distribution solutions for high purity and wastewater applications in aerospace, beverage, government, health sciences, microelectronics, pharmaceuticals, biopharmaceuticals, universities, labs, and general industry.

They identify new business opportunities, build and maintain relationships with key clients, and provide excellent after-sales service to retain customers. The Sr. Representative also conducts market research, analyzes industry trends, and provides strategic recommendations to senior management. This role requires extensive experience in sales, strong analytical skills, and the ability to develop and maintain strong customer relations.

Responsibilities

Lead Generation

• Cold calling and emailing potential clients
• Building and maintaining a database of leads
• Identifying potential sales opportunities
• Qualifying leads and determining their level of interest
• Setting up meetings and demos for the sales team
  
  

Sales Support

• Providing product information and demos to clients
• Assisting with sales presentations and proposals
• Following up with clients after sales meetings
• Handling customer inquiries and resolving issues
• Collaborating with the sales team to develop effective sales strategies
  
  

Account Management

• Managing and nurturing relationships with existing clients
• Upselling and cross-selling products and services to clients
• Monitoring client satisfaction and addressing any concerns
• Identifying opportunities for account expansion and growth
• Maintaining accurate records of client interactions and sales activities
  
  

Market Research

• Staying updated on industry trends and competitors
• Conducting market research to identify new sales opportunities
• Analyzing and interpreting sales data to make informed decisions
• Providing insights and recommendations to improve sales strategies
• Participating in conferences and networking events to expand knowledge and network.
  
  

High Impact Behaviors

• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results-Driven Performance: High-performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.
  
  

Qualifications

• A bachelor's degree in Business, Marketing, or a related field with at least 4 years experience or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
• Sales experience required.
• Cold calling
• Strong verbal and written communication skills
  
  

Intra-departmental communication for purpose of alignment/information sharing

• Experience with the collaborative selling process
• Utilizes sales techniques effectively and developing familiarity with industry
• Ability to identify and cultivate sales from new and/or existing customers
• Ability to complete sales with minimal supervision
• Fluency in Microsoft Office applications (Outlook, Word, Excel)
• Strong analytical and problem-solving skills.
• Ability to develop and implement sales strategies and plans.
• Experience in conducting market research and competitive analysis.
• Strong project management skills with the ability to manage multiple projects simultaneously.
  
  

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

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