What are the responsibilities and job description for the Call Center Representative position at Specialist Office?
Medical Call CenterRichmond, VAPay From: $20 Per HourMUST:The Medical Call Center Rep should have the following experience:2 years of experience working in a multi provider medical practice siteExperience working for a medical practice call centerStrong customer service skills and comfortable working all phonesExperience scheduling a high volume of medical office appointmentsExperience verifying insuranceRegistering patientsTriaging patientsStrong documentation skillsAbility to troubleshoot phone calls and escalate as neededDocumenting and updating patient information in EMRDUTIES:The duties of the Medical Call Center Rep include but are not limited to the following:Answer phone callsSchedule ophthalmic appointmentsProvide customer service supportVerify insuranceRegister patientsDocument patient interactions in company database systemTroubleshoot phone callsDocument and update patient information in EMR
Salary : $20
