What are the responsibilities and job description for the Desktop Support Specialist position at Lensa?
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Desktop Support Specialist – Lower Manhattan, NY (Onsite)
Location: Lower Manhattan, NY
Employment Type: Full-Time
Work Schedule: Onsite, Monday–Friday - Once a month in Stamford location
About The Role
We are seeking an experienced Desktop Support Technician to provide Level 2 end-user support in a fast-paced, executive-heavy environment. This role requires strong technical expertise, excellent customer service skills, and the ability to support users both face-to-face and remotely.
Top Skills Required
This is a Contract to Hire position based out of New York, NY.
Pay and Benefits
The pay range for this position is $27.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
This is a hybrid position in New York,NY.
Application Deadline
This position is anticipated to close on Dec 29, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you have questions about this posting, please contact support@lensa.com
Desktop Support Specialist – Lower Manhattan, NY (Onsite)
Location: Lower Manhattan, NY
Employment Type: Full-Time
Work Schedule: Onsite, Monday–Friday - Once a month in Stamford location
About The Role
We are seeking an experienced Desktop Support Technician to provide Level 2 end-user support in a fast-paced, executive-heavy environment. This role requires strong technical expertise, excellent customer service skills, and the ability to support users both face-to-face and remotely.
Top Skills Required
- 5 years supporting Windows OS (7 & 10), hardware, software, printers, and mobile devices.
- 5 years of hands-on Office 365 (O365) support experience.
- Proven break/fix troubleshooting experience; comfortable supporting users onsite and via VPN.
- Strong interpersonal skills; ability to work with executives and maintain a polished, professional demeanor.
- Active Directory administration
- Windows 10 deployment and upgrades
- Experience with enterprise environments
- End-User Support (30%)
- Respond promptly to support tickets and document resolutions.
- Provide Level 2 support across regional locations.
- Communicate IT updates to internal customers.
- PC Setup & Maintenance (30%)
- Deploy PCs for new hires using standard hardware and images.
- Train employees on PC and networked equipment.
- Perform hardware/software upgrades and troubleshoot issues.
- Coordinate repairs and maintain hardware inventory.
- Software Support (10%)
- Assist with post-deployment issues and local software support.
- Upgrade local server software as needed.
- Projects & Collaboration (10%)
- Participate in IT initiatives, testing, and audits.
- Support office remodels or relocations.
- File/Print Server Maintenance (5%)
- Maintain backups and networked devices.
- VoIP Phone Support (5%)
- Legal Compliance Support (5%)
- Strong customer service and reliability.
- Ability to work independently and as part of a team.
- Must be onsite 5 days per week.
- Opportunity for long-term growth and technical advancement.
- Tuition reimbursement and support for certifications.
- Collaborative environment with clear career progression.
This is a Contract to Hire position based out of New York, NY.
Pay and Benefits
The pay range for this position is $27.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a hybrid position in New York,NY.
Application Deadline
This position is anticipated to close on Dec 29, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems And TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you have questions about this posting, please contact support@lensa.com
Salary : $27 - $30