Office Administrator

Company Description

LEM Products, based in West Chester, Ohio, is a leader in high-quality meat processing equipment and supplies for hunters and home processors. Founded in 1991, the company originated from a passion for providing the tools and knowledge necessary to transform game into delicious processed products. As a parent company to Roots & Harvest, LEM offers over 700 products, which are distributed through more than 600 retail stores across 37 states and Canada. Committed to customer satisfaction, LEM ensures end-to-end support and guarantees a rewarding experience for those passionate about home and game processing.

About the Role

We are looking for a highly organized and adaptable Office Administrator to serve as the central hub of our daily operations. This role is critical in creating a professional, welcoming environment while supporting leadership and cross-functional teams through coordination, communication, and execution of administrative and facility-related activities. If you thrive in a fast-paced environment and enjoy wearing multiple hats, this role is for you.

What You’ll Do

Administrative & Operational Support

• Provide comprehensive administrative and project support to leadership and teams
• Manage calendars, meetings, and logistics across departments
• Prepare reports, presentations, and documents using Microsoft Office tools
• Coordinate meeting materials, catering, and follow-up actions
• Handle mail, shipping, and courier services
• Process payments and coordinate with accounting as needed

Front Office & Communication

• Serve as the first point of contact for visitors, calls, and general inquiries
• Create a professional and welcoming office experience
• Manage and route communications with discretion and efficiency

Culture & Engagement

• Coordinate company events, employee recognition programs, and team activities
• Support initiatives that promote a positive and engaging workplace culture

Office & Facilities Management

• Maintain office organization, supplies, and equipment
• Troubleshoot minor equipment issues and coordinate vendor repairs
• Manage vendor relationships and support facility operations
• Assist with budget tracking and cost management

Technology & Systems Coordination

• Act as liaison with IT vendors for onboarding, offboarding, and issue resolution
• Coordinate equipment setup, procurement, and software licensing
• Support internal systems and monitor cybersecurity training compliance

Logistics & Vendor Coordination

• Manage shipping invoices, discrepancies, and vendor coordination (e.g., UPS)
• Support drop-ship vendors, order tracking, and reconciliation
• Assist with travel arrangements and off-site meetings

Customer & Team Support

• Provide backup support for customer service during peak times
• Assist internal teams and store operations as needed

What Success Looks Like

• Efficient, well-organized office operations
• Strong administrative support and cross-functional coordination
• Positive employee experience and workplace engagement
• Professional and welcoming front office presence

What You Bring

Required Qualifications

• Experience: A minimum of 3-5 years of experience as a Receptionist/Administrative Assistant, supporting multiple teams or leaders.
• Skills:

- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).

- Strong organizational, multitasking, and problem-solving skills.

- Ability to manage confidential information with discretion.

- Comfortable working with office technology and systems.

• Reasoning Development: Ability to follow instructions furnished in written or oral form; deal with problems involving multiple concrete variables.
• Mathematical Development: Ability to add, subtract, and divide all units of measure.
• Language Development: Ability to read product manuals and reports, workplace rules and procedures; speak with poise and confidence, using correct English.
• Education: High school diploma or equivalent. Associate degree or additional administrative training are preferred.

Work Environment & Physical Requirements

• Onsite role
• Regular sitting, computer work, and communication
• Occasional lifting (up to 35 lbs) and light physical activity
• Minimal local travel for errands or office support

Why Join Us?

• You’ll play a key role in keeping our organization running smoothly while helping create a positive and engaging workplace culture. This is a great opportunity for someone who enjoys variety, collaboration, and making an impact every day.