What are the responsibilities and job description for the SERVICE ADVISOR position at LEIF JOHNSON FORD II LTD?
Leif Johnson Ford Buda – Austin, TX
Leif Johnson Automotive is growing, and our Austin store needs a proven Service Advisor who loves helping customers and keeping the shop running smoothly. If you bring professionalism, energy, and at least two years’ advisor experience, let’s talk.
What you’ll do
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Greet every customer, listen to concerns, and translate them into clear repair requests
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Build accurate estimates and keep customers updated on status and next steps
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Partner closely with technicians to deliver quality work on time
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Close out RO’s, review findings / warranties, and ensure each guest leaves confident in our service
To excel in this role, you should possess the following qualifications:
- At least 2 years of experience as a Service Advisor in the automotive industry
- Strong communication and interpersonal skills
- Exceptional customer service and problem-solving abilities
- Knowledge of automotive repair and maintenance processes
- Ability to multitask and work under pressure in a fast-paced environment
- Proficiency in using dealership management software and other relevant tools
Why Join Our Team?
As part of Leif Johnson Automotive, we are committed to providing a supportive and growth-oriented work environment. We offer:
- Competitive compensation packages
- Comprehensive benefits, including medical, dental, and vision insurance
- Opportunities for professional growth and development
- A supportive, team-oriented work culture inspired by our Culture and Beyond initiative
Are you prepared to join our team and contribute to our mission of redefining expectations in the auto industry? If so, please get in touch with Will at wrobbins@leifjohnsonford.com or call 512-216-0143 to learn more and apply for this exciting opportunity. We look forward to hearing from you.