What are the responsibilities and job description for the SERVICE ADVISOR position at LEIF JOHNSON FORD II LTD?
At Riata Ford, we believe that our greatest strength lies in our dedicated team members. With our commitment to fostering a positive workplace culture and promoting collaboration, we're seeking an experienced Service Advisor to become a vital part of our team. If you're an experienced Service Advisor looking for a fresh opportunity, we invite you to join our dynamic team at Riata Ford and help us set new standards for excellence in the automotive industry.
About the Position:
As a Service Advisor at Riata Ford, you'll play a pivotal role in ensuring our customers receive top-notch service experiences. Your responsibilities will encompass:
- Warmly welcoming customers and addressing their needs with professionalism.
- Attentively listening to customers' concerns and translating them into repair or maintenance requests.
- Providing precise and comprehensive estimates for repairs and maintenance services.
- Collaborating closely with our skilled technicians to ensure timely and high-quality service completion.
- Keeping customers informed about the status of their vehicles.
- Delivering exceptional customer service consistently.
To thrive in this role, you should possess the following qualifications:
- A minimum of 2 years of experience as a Service Advisor within the automotive industry.
- Strong communication and interpersonal skills.
- Exceptional customer service and problem-solving abilities.
- Knowledge of automotive repair and maintenance processes.
- Ability to multitask and thrive under pressure in a fast-paced environment.
- Proficiency in using dealership management software and other relevant tools.
Why Join Our Team?
At Riata Ford, we are dedicated to providing a supportive and nurturing work environment that encourages personal and professional growth. We offer:
- Competitive compensation packages.
- Comprehensive benefits, including medical, dental, and vision insurance.
- Opportunities for ongoing professional development and advancement.
- A collaborative, team-oriented work culture that aligns with our commitment to fostering a positive workplace environment.
Are you ready to embark on this exciting opportunity and contribute to our mission of setting new industry benchmarks? If so, please reach out to Will at wrobbins@riataford.com or call 512-123-4567 to learn more and apply. We eagerly await your application and look forward to having you join our team at Riata Ford.