Care Coordinator/Behavior Professional

Description

Position: Care Coordinator/ Behavioral Professional

Starting Wage: $25-$35/Hour

Schedule: Monday-Friday, Full Time, Must be able to flex.

Location: Remote

Job Summary

Care Coordinator / Behavioral Professional (CC/BP) is a key advocate for our members—managing a focused caseload, guiding caregivers, and creating essential Behavior Support Documents (TESP, FBA, PBSP) that meet OAR standards.

More than the paperwork, this role is about connection and care. At KIDS NW, we expect every coordinator to embody our mission through compassion, consistency, and a genuine commitment to each family’s success.

We’re looking for an organized, experienced, and empathetic professional who thrives in a flexible setting and is passionate about supporting individuals with developmental disabilities.

Key Responsibilities

• Supervise caregivers, address performance issues, and document follow-ups.
• Maintain regular communication with members and families; schedule needed follow-ups.
• Ensure caregiver coverage, conduct new-hire shadowing, and replace caregivers promptly.
• Complete quarterly home visits, virtual check-ins, and progress reports.
• Manage caseload calls and documentation; match new members with caregivers within 5 days.
• Maintain accurate member/caregiver profiles and train teams on behavior support plans.
• Attend IEP/ISP/Wrap meetings and participate in community networking events.
• Address behavior concerns, track data, and complete all documentation on time.
• Communicate professionally with external partners and support fellow BAs/CCs as needed.
• Schedule and conduct meetings, home visits, and calls to support caseload needs.
• Follow mandatory reporting laws, HIPAA requirements, and maintain required certifications.
• Work a flexible schedule, travel as needed, and rotate coverage of the Emergency Line.
• Adapt to evolving company needs and contribute to a positive, collaborative team environment.

Required Skills/Abilities

• Thrive in a fast-paced, self-managed environment
• Excellent customer service and communication skills
• Strong organizational and prioritization skills
• Proficient in Google Suite (Sheets, Gmail, etc.)
• Valid driver’s license, insurance, and CPR/First Aid

Education & Experience (Candidates may qualify through any of the following pathways)

• BCBA: 1 year of experience with positive behavior support
• Master’s Degree: 1 year of experience with positive behavior support
• Bachelor’s Degree: 2 years of experience with positive behavior support
• No Qualifying Degree: 6 years of professional behavior services experience prior to January 1, 2023

Preferred Qualifications

• Experience in a regulated industry, especially in caregiving or healthcare
• Experience with data and app security in a regulated environment
• Spanish Speaking/Bilingual

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Ability to move and adapt quickly during home visits, including walking, standing, and sitting on the floor.

Office Setting

• Work from home - flexible schedule
• Schedules can be flexible based on work availability and deadlines

Qualifications

Salary : $25 - $35