SLOT TECHNICIAN II

Description

Our Slot Technician II will be responsible for maintaining the slot floor when machines have problems, or not communicating. This position will require individuals to be self-motivated as well as a self-starter that requires little supervision.

Essential Job Function and Duties

• Repair, maintain and troubleshoot various brands of slot machines.
• Repair, maintain and troubleshoot our SDS player tracking system.
• Repair, maintain and troubleshoot various brands of progressive equipment.
• Repair electronics at a component level.
• Assist supervisors with customer disputes.
• Move slot machines.
• Convert various brands of slot machines.
• Perform board level repairs on various electronic equipment.
• Present oneself as a credit to Casino Fandango and encourage others to do the same.
• Meet the attendance guidelines of the job 
• Be courteous, kind and patient with each other.
• Must maintain excellent customer service skills.
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Maintain an open line of communication with Management.
• Maintain a positive and professional demeanor during all interactions with guest, fellow team members, and vendors.
• Ability to accept performance feedback in a professional manner.
• Other duties as assigned.

Qualifications

Skills, Education and Other Requirements:

• Strong computer skills required.
• Minimum of 4 years of experience as a slot technician.
• Must be familiar with AC/DC theory.
• Strong electronics, mechanical and bench repair skills.
• Must present a well-groomed appearance.
• Must be able to read, write, speak and understand English.  
• Must be 21 years of age or older and able to obtain and maintain a Nevada Gaming Registration Card.
• Must present a clean well-groomed appearance.
• Must be able to read, write, speak and understand English.
• Respond to common inquiries and/or complaints from team members and guests.
• Must have the ability to successfully interact with other team members and management.
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
• Must be flexible and able to work all shifts and weekends.