SECURITY OFFICER I

The Security Officer will be responsible for the safety and security of our guests and supporting the Security department.

Job Requirements:

• Assist with activities regarding guest and team member safety, gaming regulations and company policies and procedures.
• Help enforce local, state, and federal regulations and aid when needed. Write incident reports, ensuring accurate handling of information according to company standards.
• Perform guest identification checks to ensure proper age of guests playing or drinking at the casino.
• Provide comfort and initiate medical response to ill or injured persons within company guidelines.
• Stay informed of the company’s safety and emergency action procedures.
• Dispatch security personnel and or outside emergency services as required.
• Complete all Security department paperwork in a timely and efficient manner.
• Immediately report unsafe conditions and employee or guest accidents to a supervisor or Security.
• Assist guest and team members with their lost and found items.
• Be able to understand and interpret rules and procedures.
• Conduct arrests, investigations, inspections, interviews, and other duties as required throughout the casino environment.
• Provide daily protection of company assets.
• Ability to think creatively and work with supervisors, peers, and other subordinates on a team approach to solve problems which cross departmental boundaries.
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Other duties as assigned.

Education and Experience:

• High School Diploma or GED
• Previous security experience preferred.

Additional Requirements: 

• Must be 21 years of age
• Any operation of a motorized company vehicle(s) or equipment will require a DMV printout and will be requested at the time of submission of application for company insurance purposes.
• Speak, read, and write the English language.
• Skilled in operating a personal computer and related software including the Microsoft Office Suite, proprietary programs and any other computer programs or devices as may become necessary. 
• Must be willing and able to engage in physical activity on all levels up to and including physical confrontations.
• The ability to remain calm during adverse situations.
• Work outdoors during inclement weather conditions including but not limited to, shoveling snow, and withstanding hot and or cold conditions.
• Ability to use personal protective equipment. 
• Ability to deal with inebriated customers in a courteous manner.
• Flexibility to work varied shifts, including weekends and holidays, with variable overtime.
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust.

Required Work Cards:

• Registration with Gaming Control Board.

Machinery, Work Equipment, Programs, Software, Hardware Used:

• None