What are the responsibilities and job description for the Call Center Customer Service Representative position at Legendary CalRep Windows and doors?
Position Overview
Seeking sparkling personalities and talented talkers with an entrepreneurial spirit! We are a multi-million dollar window and door company growing and expanding our Call Center Team!
We speak to potential clients, answer questions about our products and services. You will not be selling an actual product. You will be scheduling potential clients with free consultations on their upcoming projects. This is an important part of our business because as the old saying goes "you only get one chance to make a great first impression!"
What we offer:
*Guaranteed hourly base pay bonus and commission structure
*Uncapped bonus and commission opportunity
*Part time hours to start, and easily move into full time hours for high producers
*Opportunity for advancement
*Paid, extensive training process
*Strong leadership and mentoring to help you achieve success
*Fun laid back work environment
*Many contests and incentives including cash, gift cards, and company sponsored outings
What we require:
*Strong communication skills
*Ambitious and money-motivated
*Trainable
*Dedication to being on time and strong work ethic
*High energy and great attitude
*Open availability
*Must be honest, hungry, humble, hon-able
Qualifications
1 year of inside sales, customer service, or call center experience preferred
Excellent communication and active listening skills
Strong organizational skills and attention to detail
Comfortable working with technology and CRM systems
Painfully Positive, professional, and goal-driven attitude
High school diploma or equivalent (some college preferred)
Benefits
What We Offer
Competitive hourly rate commission and bonus opportunities
Paid training and continuous sales development
Growth potential within a rapidly expanding company
Supportive, team-oriented work environment
Family-owned culture built on respect, excellence, and opportunity
Job Types: Full-time, Part-time
Work Location: In person