What are the responsibilities and job description for the Key Account Manager position at LegalMatch?
LegalMatch offers a dynamic, yet casual and fun work atmosphere with training and ongoing support. We recognize that our employees are the key to our future, so LegalMatch offers a unique environment where your ideas are always appreciated and your contributions make an important difference.
This position will be in-office at our Reno, NV location.
What you will do:
What you bring:
Perks:
This position will be in-office at our Reno, NV location.
What you will do:
- Review client performance and business needs to provide a proactive support in their success
- Assist in client requests and any issues that arise
- Serve as the point of contact for assigned clients
- Build and maintain strong, long-lasting client relationships
- Ensure the timely and successful delivery of our solutions according to needs and objectives
What you bring:
- Customer support experience or experience as a Client Service Rep
- Strong phone handling skills and active listening
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Perks:
- Beautiful high-rise view overlooking the mountains, Aces ballpark, and downtown Reno
- Easily accessible for public transportation
- On-site coffee shop and restaurant
- Free on-site Gym
- Open concept office with sit-to-stand desks
- Casual dress code. We encourage creativity and we are tattoo/piercing and non-traditional hair color friendly
- $1,500 Retention Bonus!
Salary : $18