Clinical Operations Director III (Southwest Clinic)

Benefits

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

Location: Legacy Southwest - 6441 High Star Dr. Houston, TX 77074

Clinical Operations Director III (Southwest Clinic) - Job Overview

Schedule: Monday-Friday | Occasional Weekends

Welcome to Legacy Community Health, where we are dedicated to revolutionizing community health services with passion and purpose. We invite you to become a part of our family as a Clinical Operations Director, a role that is pivotal in shaping the future of healthcare operations.

• Role Highlights: Spearhead financial and operational excellence across targeted geographic and specialty areas.
• Work Environment: Engage in a mission-driven atmosphere dedicated to community wellbeing, with a focus on collaboration and teamwork.
• Impact and Growth: Play a key role in transforming healthcare delivery, with opportunities for personal and professional growth.
• Team Collaboration: Work alongside practice managers and healthcare providers to creatively implement operational policies.
• Mission-Driven: Join a team committed to making a meaningful impact on community health.

Key Responsibilities

• Oversee operations and service delivery of all practice sites within assigned clinics.
• Collaborate with facilities to interview and hire managers and coordinators, ensuring a cohesive team.
• Directly supervise practice managers, establishing accountabilities, providing performance feedback, and conducting annual evaluations.
• Support physician and mid-level provider success, fostering productive practice environments.
• Review financial and operational performance monthly, developing action plans with managers and leadership.
• Coordinate revenue cycle initiatives, reviewing collections and accounts receivable management.

Minimum Qualifications

• Bachelor's degree in business, healthcare, or related discipline is required.
• Master's degree, MHA, MBA, or equivalent preferred.
• Minimum of three (3) years of recent leadership experience in clinic practice operations is essential.
• 10 years of direct operations management experience may substitute for academic degrees.
• Proven ability to work collaboratively in a results-driven, team-oriented environment.
• Track record of developing strong rapport with physicians.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.