What are the responsibilities and job description for the Assistant Service Advisor position at Lee Auto Malls?
Assistant Service Advisor
Monday- Friday 7AM to 5PM
No Nights! No Weekends!
Salary Range: $45,000 to $65,000 per year
Lee Auto Malls in Auburn is looking to hire an Assistant Service Advisor for our busy Chrysler Jeep Dodge Ram store.
Key Responsibilities:
- Greet customers and offer excellent customer service
- Translate customer-reported problems to actionable repair orders for technicians to complete
- Provide cost estimates; communicate additional repair or service needs to the customer
- Create and close repair orders in the database management system
- Order necessary parts and double-check that they are delivered to technicians
- Provide timely progress updates to customers
- Ensure that automotive work provided to customers meets company quality standards
Qualifications:
- Exceptional interpersonal and customer service skills
- Strong communication skills
- Organizational skills including the ability to prioritize
- Proficient computer skills
- Valid driver's license and clean driving record
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Family-owned since 1936, Lee Auto Mall has grown to 14 locations statewide, employing over 400 people. We pride ourselves on our happy, hard-working network of people, which creates a great place to work. At Lee, you will join a growing team that's both fun and professional, with a high level of enthusiasm and a strong group dynamic. If you want to put your talent and drive to work for one of Maine's most thriving companies, we would love to meet you!
Great Benefits!
- Choice of Medical Plans
- Dental Insurance
- Vision Insurance
- 401(k) with company match
- Paid holidays and vacation
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- Flexible Spending Account
- Paid Education and ongoing training
- Generous employee discounts on vehicles purchases, parts, and service
- Staff parties and events
- A career-oriented environment with opportunities for steady growth and advancement
- A family-oriented culture with an excellent reputation in the business
Salary : $45,000 - $65,000