What are the responsibilities and job description for the Collections Specialist position at Ledgent Finance & Accounting?
Position Title: Collections Specialist (Temporary - 3 Months, Onsite)Location: North County San DiegoPosition Summary: We are seeking multiple detail-oriented Collections Specialists to support a high-volume accounts receivable team in an onsite environment. This role is responsible for managing a portfolio of B2B accounts, reducing past-due balances, and ensuring timely payment through consistent follow-up and customer communication. The ideal candidate thrives in a fast-paced setting and is comfortable handling a large volume of outbound collection activity daily.Key Responsibilities:Manage and maintain a portfolio of commercial accounts with past-due balancesConduct outbound calls and send email correspondence to collect outstanding paymentsNegotiate payment arrangements and follow up on payment commitmentsReview aging reports and prioritize collection efforts to meet cash flow targetsResearch and resolve billing discrepancies in partnership with internal departmentsDocument all collection activity accurately within the systemReconcile accounts and ensure proper posting of paymentsMaintain professionalism and strong customer relationships while enforcing payment termsMeet daily, weekly, and monthly collection performance goalsQualifications:2 years of B2B collections or accounts receivable experienceHigh-volume call experience requiredStrong negotiation and conflict-resolution skillsExcellent written and verbal communication skillsProficiency in Microsoft Excel and ERP/accounting systemsStrong attention to detail and ability to manage multiple prioritiesAbility to work onsite in a team-oriented environmentPreferred:Experience working in a fast-paced corporate or distribution environmentExperience handling large account portfoliosThis is a temporary opportunity (3 months) with multiple openings available. Immediate availability preferred.All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Salary : $19 - $26