What are the responsibilities and job description for the Master Scheduler position at Ledge?
Description
More than a decade ago, Ledge introduced America to the first-in pool chaise and modern design forward furniture for a more compelling outdoor living experience. Today the award-winning brand is recognized as the in-pool and poolside leader, adopted by discerning homeowners and five star resort and residential properties around the world.
Our continued success is very much a consequence of our team members, the Ledge culture of collaboration and innovation, and our unwavering belief in the importance of design distinction in everything we do.
Job Overview
At Ledge, we believe outdoor spaces are not just extensions of the home—they're living works of art. As pioneers in the premium in-pool and poolside product design space, our mission is simple yet powerful: to help our customers manifest their identity by elevating their approach to outdoor living.
The Master Scheduler is responsible for translating demand signals, open orders, and operational inputs into a clear, executable production schedule. This role ensures alignment across Operations, Sales, and Supply Chain by proactively identifying constraints, balancing capacity, and driving disciplined execution. Operating in a non-MRP environment, the Master Scheduler plays a critical role in building scalable scheduling processes, improving throughput, and ensuring on-time delivery across the business.
Key Responsibilities
More than a decade ago, Ledge introduced America to the first-in pool chaise and modern design forward furniture for a more compelling outdoor living experience. Today the award-winning brand is recognized as the in-pool and poolside leader, adopted by discerning homeowners and five star resort and residential properties around the world.
Our continued success is very much a consequence of our team members, the Ledge culture of collaboration and innovation, and our unwavering belief in the importance of design distinction in everything we do.
Job Overview
At Ledge, we believe outdoor spaces are not just extensions of the home—they're living works of art. As pioneers in the premium in-pool and poolside product design space, our mission is simple yet powerful: to help our customers manifest their identity by elevating their approach to outdoor living.
The Master Scheduler is responsible for translating demand signals, open orders, and operational inputs into a clear, executable production schedule. This role ensures alignment across Operations, Sales, and Supply Chain by proactively identifying constraints, balancing capacity, and driving disciplined execution. Operating in a non-MRP environment, the Master Scheduler plays a critical role in building scalable scheduling processes, improving throughput, and ensuring on-time delivery across the business.
Key Responsibilities
- Production Scheduling Ownership: Develop, maintain, and continuously refine the master production schedule using open orders, work logs, and capacity inputs.
- Demand Translation & Planning: Convert demand forecasts and sales orders into a feasible, leveled production plan across machines and resources.
- Capacity & Constraint Management: Proactively identify bottlenecks, material constraints, and resource limitations; escalate risks and recommend solutions.
- Cross-Functional Alignment: Partner closely with Operations, Sales, and Supply Chain to ensure daily execution aligns with the production plan and business priorities.
- Execution Support & Adjustment: Monitor schedule adherence and make real-time adjustments to maintain throughput and delivery commitments.
- Process Improvement & Tool Development: Build and continuously improve scheduling processes, tools, and standards to drive efficiency and scalability in a non-MRP environment.
- Production schedules are clear, realistic, and consistently executed, achieving =95% schedule attainment
- On-time, in-full (OTIF) performance meets or exceeds targets, supporting customer satisfaction and revenue goals
- Capacity is balanced and optimized, minimizing bottlenecks and avoiding resource overload
- “Fire drills” and last-minute schedule changes are significantly reduced through proactive planning
- Lead times are predictable and improving, with strong alignment between planned vs. actual execution
- Cross-functional teams are aligned, with clear communication and fewer conflicts between Sales and Operations
- Scheduling processes become more standardized, scalable, and data-driven over time
- 3–7 years in production planning, scheduling, supply chain, or operations within a manufacturing environment
- Experience in a non-MRP or evolving systems environment strongly preferred
- Strong proficiency in Excel and data analysis (capacity planning, demand inputs, variance analysis)
- Experience working with ERP systems (NetSuite preferred) and/or BI tools (Power BI is a plus)
- Solid understanding of production processes, capacity planning, and resource leveling
- Experience managing constraints, lead times, and throughput in a manufacturing setting