What are the responsibilities and job description for the Chief Operating Officer position at Leap Brands?
Chief Operating Officer (COO)
Industry: Quick Service Restaurant | Pizzeria Platform
Backed By: Private Equity
Reports To: CEO and Board
Location: Open to major metro hubs
Role Overview
The Chief Operating Officer will serve as the senior operational leader for a rapidly scaling, private equity backed pizzeria platform. This role will own all restaurant-level performance across an expanding multi-brand and multi-unit portfolio. The COO will be responsible for driving EBITDA growth, operational discipline, leadership development, and seamless execution of new acquisitions and organic unit expansion.
This is a true build-and-scale role for an operator who thrives in high-growth, data-driven environments.
Key Responsibilities
- Lead all field operations across a growing multi-unit, multi-market pizzeria platform
- Own P&L performance, labor optimization, food cost, margin expansion, and unit-level profitability
- Build and scale a high-performance operating structure including RVPs, Directors of Ops, and Field Leaders
- Drive standardization across systems, processes, training, and operational execution
- Partner closely with the CEO and PE sponsor on growth strategy, unit economics, and platform expansion
- Lead integration of newly acquired brands and locations
- Oversee new store openings including site readiness, staffing, training, and launch execution
- Implement KPI dashboards, reporting cadence, and operating rhythms
- Optimize guest experience, brand execution, service speed, and food quality
- Serve as a culture carrier and leadership standard across the organization
Ideal Background
- 10 years of senior multi-unit leadership in QSR, fast casual, or restaurant platforms
- Experience operating at scale in a private equity or high-growth environment
- Strong track record of building teams and scaling multi-market restaurant operations
- Deep understanding of unit economics, EBITDA drivers, and operational KPIs
- Experience leading through systems upgrades, restructures, and integration
- Hands-on, disciplined, and highly execution-oriented leader
What’s Offered
- Executive-level base salary
- Bonus and long-term equity participation
- Direct exposure to board and PE leadership
- Opportunity to help build a category-defining pizzeria platform