Sales Training and Performance Project Manager

The Sales Training and Performance Project Manager is responsible for developing, managing and delivering a variety of sales training initiatives, tools and resources to support the success of the sales organization. This position is key to ensuring that sales teams are equipped with the skills, knowledge and resources necessary to achieve high performance. This role includes overseeing Salesforce CRM adoption and usage, participating in the development and delivery of sales training programs, developing sales tools and supporting performance initiatives by using data and insights to create a culture of continuous improvement.

Experience is Everything.

At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative workspace. You’ll find several opportunities to grow as a professional, serve the community, and enhance the lives of seniors.

What You’ll Do:

• Design, develop and deliver Salesforce CRM training, tools and resources to ensure sales teams are proficient in using the system.
• Oversee Salesforce CRM usage within the sales organization, communicate best practices and provide training and support related to updates, integrations and special projects.
• Act as a sales trainer and coach, offering guidance and support to sales teams to improve skills and performance.
• Create and maintain high-quality training materials, presentations and documentation.
• Monitor and assess the effectiveness of training programs to ensure measurable improvements in sales performance.
• Lead the development and management of essential sales tools to support the sales process, ensuring they are current and aligned with best practices.
• Develop content for the online learning system and the monthly marketing and sales newsletter, ensuring relevant, engaging and actionable information is shared with the sales teams.
• In partnership with the Data Analytics Team, project manage lead scoring initiatives, including developing training materials, overseeing the rollout of the tool to new users and tracking its effectiveness.

• Oversee the use of video coaching tools to support continuous improvement of sales performance, providing regular feedback and coaching.
  

What We’re Looking For:

• Bachelor’s degree in marketing, sales, communications, business or related field, or equivalent experience.
• Minimum of 4 - 6 years of related experience.
• Ability to facilitate both in-person and virtual training for small and large groups.
• Proficiency in instructional design techniques, especially those aligned with adult learning principles.
• Strong understanding of how to measure the success of sales with a focus on driving measurable results.
• Excellent organizational skills, with the ability to manage multiple projects and priorities while maintaining a focus on results.
• Strong focus on customer service, ensuring that training programs meet the needs of the sales teams and support the organization’s culture of hospitality.
• High level of competency with Microsoft Office Suite (Teams, Outlook, Power Point, Excel) and familiarity with other relevant training technologies and tools.
• High level of proficiency with Salesforce or other CRM.
Experience in the senior living industry or in a sales training role preferred.

Why Join Us?

• Industry Leader.
• Inclusive & collaborative culture.
• Top Workplace USA.
• Top Workplace Iowa.
• Charity and community involvement.
• Outstanding advancement opportunities.
• Ongoing career development.
  

Benefits

Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(K) with company match and paid parental leave.

Our Commitment

LCS creates living experiences that enhance the lives of seniors. You’ll see this commitment in our people. They’re talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed—strengthening available resources, establishing proven practices that lead to long-term growth and value for those living in, working for and affiliated with the community. Check us out on our website: https://www.lcsliving.com

Additional Information

Travel frequency: 25-50%

Estimated Salary: $74,000 - $93,000

The actual title & salary will carefully consider a wide range of factors, including your skills, qualifications, experience, and other relevant factors.

A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES IS REQUIRED.

LCS IS AN EQUAL OPPROTUNITY EMPLOYER.