What are the responsibilities and job description for the Trip Assignment Specialist position at LCP TRANSPORTATION LLC?
Overview
LCP is seeking an independent, detail-driven Transportation Specialist to manage Non-Emergency Medical Transportation (NEMT) scheduling. In this role, you'll assign, coordinate, and confirm trips using our vendor network—balancing efficiency, cost, and member satisfaction in a fast-paced environment.
Key Responsibilities
- Schedule and confirm all trips within 24 hours; ensure zero missed rides in your territory
- Optimize routing using mapping tools and local knowledge
- Notify members of uncovered trips at least 2 business days in advance
- Troubleshoot and adapt to real-time scheduling changes
- Submit regular status updates to leadership
- Collaborate with team members and follow company policies
Qualifications
- Strong analytical and strategic thinking
- Ability to work independently and manage time under pressure
- Skilled in multitasking and organization
- Geographic awareness for efficient routing
- Clear, professional communication skills
Benefits
- Paid holidays after 30 days
- Health insurance (100% employer-covered) after 90 days
- 72 hours of PTO annually (available after 90 days)
- Optional: vision, dental, and disability insurance
Salary : $18 - $22