What are the responsibilities and job description for the Tasting Room Ambassador position at Lavender Hill Farm?
Tasting Room Ambassador
Location: Lavender Hill Farm, Boyne City, MI
Employment Type: Full-time including weekends and evenings
Reports To: Tasting Room Director, Management and Owners
Are you passionate about hospitality and creating unforgettable guest experiences? Lavender Hill Farm is seeking a dedicated and detail-oriented Tasting Room Ambassador to join our team. This role provides hands-on experience that directly impacts operations and guest experiences, and is an excellent opportunity for anyone interested in hospitality, tourism, or food and beverage management. Our brand-new tasting room, serving snacks and mocktails, is perfect for someone who is eager to help a small business grow and thrive!
About Us
Lavender Hill Farm is a premier agritourism destination in Northern Michigan, known for its 13,000 plants, guided tours, concert series, events, and our farmhouse boutique. Our Certified Naturally Grown farm offers a hands-on, collaborative work environment where team members across all departments work closely with leadership, making a real impact on daily operations and guest experiences, while surrounded by fields of lavender.
What You’ll Do
As a Tasting Room Ambassador, you will:
- Oversee and actively participate in the daily operations of the tasting room.
- Create memorable guest experiences from start to finish.
- Demonstrate knowledge of products and the farm when answering visitors’ questions.
- Serve as an on-site point of contact for guests and vendors.
- Monitor and maintain the cleanliness of the tasting room and outlying areas.
- Consistently and effectively communicate needs, and maintain a log of items needing attention.
- Conduct guest transactions via our point-of-sale system.
- Maintain stock and displays of tasting room retail items, and actively promote Wine Club sales.
- Set the tone for positive team collaboration and communication to support truly amazing events.
- Assist in other farm operations as needed to contribute to the overall success of Lavender Hill Farm.
What We’re Looking For
- A student or recent graduate in Hospitality, Tourism, Recreation and Event Management, Food and Beverage Management, Business or Retail.
- Exceptional leadership, communication, and organizational skills.
- A customer-focused mindset, a passion for hospitality and customer service, along with a positive attitude.
- Confidence during fast-paced rush periods and productivity in slower times.
- Strong ability to multitask, problem-solve and work both independently and collaboratively.
- Must be at least 21 years old with reliable transportation.
- ServSafe Alcohol, TIPS, or TAM certification prior to serving guest.
- Ability to stand, move, or walk for possibly the entire shift, and lift or move up to 50 pounds.
Why Lavender Hill Farm?
This internship offers a hands-on learning experience in hospitality and guest engagement as a Tasting Room Ambassador at one of Michigan’s most scenic destinations. You’ll gain valuable experience in customer service, product knowledge, and event support while working closely with guests and team members, developing communication and leadership skills that will set you apart in your career. We can’t wait to see how you’ll help create warm, memorable, and elevated tasting experiences at Lavender Hill Farm!
Check Us Out!
Take a look at our socials to see what we’re all about!
TikTok: @LHFarmMi | Instagram: @LHFarmMI | Facebook: @LavenderHillFarmMichigan
To Apply
Interested candidates should submit their resume and cover letter detailing relevant experience to people@lavenderhillfarm.com. Applications will be reviewed on a rolling basis until the position is filled.
Lavender Hill Farm is an Equal Opportunity Employer.
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $16 - $18