Concierge / Receptionist

Our receptionist / concierge is a key part of the resident services team. The concierge is often the first point of contact for residents, their families, and guests visiting our community. We are seeking a new team member with strong organizational skills and a professional and courteous demeanor.

The primary job duties of the concierge are:

• Greet and direct residents and visitors
• Answer and direct incoming calls
• Monitor the main entrance and register guests
• Internal security sweeps of the building on a regular basis
• Responsible for implementation of evacuation procedures
• Supports administrative functions such as: Room reservations, mailing brochures, maintain security, paging and telecommunications systems, drafting letters and reports as requested
• Assists residents and staff with clerical needs as requested

Lathrop Community’s concierge desk is staffed 24 hours a day, on day, evening, and overnight shifts. As a per diem concierge associate the ability to work third shift is required, and holidays and weekends may be part of your scheduled shifts.