Bilingual Patient Advocate

We are seeking a compassionate, bilingual, and detail-oriented Patient Advocate to support patients within a leading healthcare services organization. This is an opportunity to make a direct impact by helping patients navigate financial assistance programs and access the healthcare resources they need.

Key Responsibilities

• Meet with patients to assess eligibility for healthcare and financial assistance programs
• Guide patients through application processes for programs such as Medicaid, Medicare, disability, and charity care
• Assist patients in gathering and completing required documentation
• Serve as a liaison between patients, healthcare staff, and external agencies
• Follow up on pending applications and case activity to ensure timely resolution
• Educate patients on available resources and financial assistance options
• Maintain accurate and confidential records in compliance with HIPAA guidelines
• Manage multiple cases while meeting productivity and quality expectations
• Utilize multiple systems and databases to document and track patient information
• Support operational needs at various healthcare locations as needed
• Assist with special projects and process improvement initiatives
  
  

Qualifications

• High school diploma or GED required
• Bilingual in English and Spanish required
• 2 years of customer service, healthcare, financial counseling, social services, or related experience
• Strong communication skills with the ability to explain complex information clearly and compassionately
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving and critical-thinking abilities
• Comfortable learning and navigating multiple systems and technologies
• Ability to work independently and manage patient caseloads effectively
• Reliable transportation and valid driver's license required
  
  

Preferred Qualifications

• Experience in healthcare, insurance, revenue cycle, patient advocacy, or financial counseling
• Knowledge of Medicaid, Medicare, Social Security Disability, or other assistance programs
• Experience with Epic, Cerner, Meditech, or other healthcare systems
• Familiarity with medical terminology and healthcare processes
  
  

Role Details

• Location: Reno, NV
• Work Model: Onsite- visiting clinics and hospitals in the reno area
• Schedule: Full-Time, 40 hours per week
• Hours: Monday-Friday, 8:00 AM-4:30 PM (schedule flexibility required based on business needs)
• Compensation: $22-$24/hour
• Travel: Occasional local travel to support nearby healthcare facilities as needed
• Benefits: Our consultants are eligible to enroll in medical, dental and vision benefits.
  
  

If you are interested in learning more and align with the qualifications, apply today!

Jessica Black

Recruiter

LNOSHR

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.

All assignments are at-will and their duration is subject to change.